CylancePROTECT antivirus software overview

Last Updated : Jun 10, 2026 |

Avaya Aura® Web Gateway supports the CylancePROTECT antivirus software. CylancePROTECT is an antivirus tool that uses mathematical models and machine learning algorithms instead of reactive signatures and databases to detect and neutralize malicious software. CylancePROTECT can identify threat on the operating system and memory layers.

To use CylancePROTECT, you must install the CylancePROTECT Agent on each Avaya Aura® Web Gateway node in your deployment. For information about installation, configuration, and usage of CylancePROTECT, see the CylancePROTECT Administration Guide.

Avaya Aura® Web Gateway supports CylancePROTECT version 2.1.1570 (Agent version 1570) or higher.