Viewing performance statistics

Last Updated : Jun 10, 2026 |

About this task

You can review various performance metrics and system health indicators, such as CPU or memory usage, on the Avaya Aura® Web Gateway web administration portal. You can review performance metrics for specific nodes from logs currently available on Avaya Aura® Web Gateway or from an external performance log file.

Note:

Avaya Aura® Web Gateway stores performance logs a maximum of 30 days. You can collect logs for the future use as described in Downloading logs. Performance logs have the perf_CLF.log file name format and they are located in the /opt/Avaya/CallSignallingAgent/<build_number>/logs directory. Each log file contains metrics for a specific day.

Procedure

  1. On the Avaya Aura® Web Gateway portal, go to System Information > Performance Metrics.
  2. View performance data for a node for a specific day as follows:
    1. Select Choose Performance log from node by date.
    2. In Nodes, select the required node.
    3. In Date, select the required date.
  3. View performance metrics from an external performance log file as follows:
    1. Select Choose Performance Log file.
    2. From File, select a log file
  4. Click Retrieve.

    Avaya Aura® Web Gateway displays performance metrics in the Performance Metrics area. By default, Avaya Aura® Web Gateway displays the Summary tab.

    If Avaya Aura® Web Gateway does not contain performance logs for the selected date, it displays a warning message.

    Retrieving logs from an external file might take several seconds depending on the log file size and network bandwidth.

  5. In the Performance Metrics area, click the tab that contains performance metrics you want to review.

    For more information about performance metrics, see Performance charts.

  6. Optional If you review performance metrics for the current date, click Refresh to update the metrics.
Related information
Performance charts