Disabling all push notifications

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to disable push notifications for all third-party applications, including the default applications, such as com.avaya.AvayaCommunicator. If you want to restore a default application, see Configuring a third-party push notification provider on the Avaya Aura Web Gateway.

Before you begin

These steps apply to the current release of Avaya Aura® Web Gateway. If you have an earlier release of Avaya Aura® Web Gateway, contact Avaya personnel to obtain the appropriate script, then copy the disable_push.sh script to your Avaya Aura® Web Gateway server and complete step 2.

Procedure

  1. Locate the disable_push.sh script on the Avaya Aura® Web Gateway server.
    1. Log in to the Avaya Aura® Web Gateway using your SSH credentials.
    2. Type cdto CAS to navigate to the CAS folder.
    3. Type cd push_notifications/ to navigate to the push notifications folder.
    4. Type cp disable_push.sh ~/disable_push.sh to copy the script to your home directory.
    5. Type cd ~ to navigate to your home directory.
  2. Run the following command to execute the script: 
    sh disable_push.sh

    Avaya Aura® Web Gateway stops providing the push notification service to all currently registered mobile devices. Mobile devices can no longer register for a push notification service on Avaya Aura® Web Gateway.

  3. Restart services on all nodes of the cluster.

    For more information, see Restarting services on an Avaya Aura Web Gateway node.