The following tables list database items and Communication Manager (CM) releases. These tables use the following indicators:
The items marked with an X
indicate that the database item is supported.
The items marked with an a
are populated for the releases shown, but the values are only relevant for Communication Manager deployments that use the EAS feature and Avaya Business Advocate.
The items marked with RC
are populated for the releases shown, but the values are only relevant for Communication Manager deployments that use the EAS feature and Reason Codes.
The items marked with EAS
are only populated if the EAS feature is active in Communication Manager.
The items marked with e
are populated for the releases shown, but the values are only relevant for Communication Manager deployments that use the EAS feature.
The items marked with a t
are populated for the releases shown, but the values are only relevant for Communication Manager deployments that use the EAS feature and skill level distribution of calls.
The items marked with NA
are populated for the releases shown, but the values are not applicable.