AUXOUTTIME

Last Updated : Aug 12, 2022 |

The AUXOUTTIME item is included in the following database tables:

Split/skill tables

The talk time of all AUXOUTCALLS. AUXOUTTIME does not include HOLDTIME. AUXOUTTIME includes AUXOUTOFFTIME.

This is a cumulative item.

Agent tables

The talk time of all AUXOUTCALLS.

AUXOUTTIME includes AUXOUTOFFTIME.

This is a cumulative item.