The TIME item is included in the following database tables:
Agent exception table
The limit, given as a number of seconds, that is administered for timed exception types. An occurrence is logged against the threshold when the agent's activity falls outside of the limit.
This is an administrative item.
Split/skill exception table
The limit, given as a number of seconds, that is administered for timed exception types. An occurrence is logged against the threshold when activity in the split/skill falls outside of the limit.
This is an administrative item.
Trunk group exception table
The limit, given as a number of seconds, that is administered for timed exception types. An occurrence is logged against the threshold when activity in the trunk group falls outside of the limit.
This is an administrative item.
VDN exception table
The limit, given as a number of seconds, that is administered for timed exception types. An occurrence is logged against the threshold when activity in the VDN falls outside of the limit.
This is an administrative item.
Vector exception table
The limit, given as a number of seconds, that is administered for timed exceptions types. An occurrence is logged against the threshold when activity in the vector falls outside of the limit.
