R1STAFFED (real-time)

Last Updated : Aug 23, 2022 |

The R1STAFFED item is included in the following database tables:

Split/skill tables

The number of agents who are logged in to this skill as Reserve 1 and the skill is not Normal.

R1STAFFED does not include Reserve Level 1 Agents in R1OTHERSTBY or R1INAUXSTBY.

The R1STAFFED item is available on Avaya communication servers with the EAS feature. This is a status item.