VDN database items

Last Updated : Aug 13, 2024 |

VDN database items Communication Manager server cross-reference

Database item

CM Release 7.x, 8.x, 10.x

ABNCALLS

X

ABNCALLS1-ABNCALLS10

X

ABNCALLSACC1-ABNCALLSACC10

X

ABNQUECALLS

X

ABNRINGCALLS

X

ABNTIME

X

ACCEPTABLE

X

ACCEPTABLEACC

X

ACD

X

ACDCALLS

X

ACDCALLS_R1

a

ACDCALLS_R2

a

ACDTIME

X

ACTIVECALLS

X

ACWTIME

X

ADJATTEMPTS

X

ADJROUTED

X

AGSURPDELIVERIES

e

AGSURPNPREFCALLS

e

AGSURPPREFCALLS

e

ANSCONNCALLS1-ANSCONNCALLS10

X

ANSCONNCALLSACC1-ANSCONNCALLSACC10

X

ANSTIME

X

ASA

X

ATAGENT

X

BH_ABNCALLS

X

BH_ACDCALLS

X

BH_ACDTIME

X

BH_BUSYCALLS

X

BH_DISCCALLS

X

BH_OTHERCALLS

X

BH_INTERVAL

X

BH_STARTTIME

X

BH_VDNCALLS

X

BACKUPCALLS

X

BSRPLAN

X

BUSYCALLS

X

BUSYTIME

X

CALLSURPDELIVERIES

e

CONNECTCALLS

X

CONNECTTIME

X

CONNTALKTIME

X

DEFLECTCALLS

X

DISCCALLS

X

DISCTIME

X

HOLDABNCALLS

X

HOLDACDCALLS

X

HOLDACDTIME

X

HOLDCALLS

X

HOLDTIME

X

I_ARRIVED

X

ICRPULLCALLS

X

ICRPULLQUECALLS

X

ICRPULLRINGCALLS

X

ICRPULLTIME

X

ILN

X

INCALLS

X

INCOMPLETE

X

INFLOWCALLS

X

INPROGRESS

X

INQUEUE

X

INRING

X

INTERFLOWCALLS

X

INTIME

X

INTRVL

X

INVECTOR

X

LOOKATTEMPTS

X

LOOKFLOWCALLS

X

MAXOCWTIME

X

MAXWAITING

X

NETDISCCALLS

X

NETINCALLS

X

NETINTIME

X

NETPOLLS

X

NOANSREDIR

X

NUMTGS

X

OLDESTCALL

X

OTHERCALLS

X

OTHERTIME

X

OUTFLOWCALLS

X

OUTFLOWTIME

X

PERIOD1-PERIOD9

X

PERIODCHG

X

PHANTOMABNS

X

RETURNCALLS

X

RINGCALLS

X

RINGTIME

X

ROW_DATE

X

SERVICELEVEL

X

SKILL1-SKILL3

EAS

SKILLACWTIME1-SKILLACWTIME3

EAS

SKILLCALLS1-SKILLCALLS3

EAS

SKILLTIME1-SKILLTIME3

EAS

SLVLABNS

X

SLVLABNSACC

X

SLVLOUTFLOWS

X

STARTTIME

X

STARTTIME_UTC

X

SVCLEVELCHG

X

TENANT

X

TRANSFERRED

X

VDISCCALLS

X

VDN

X

VECTOR

X