BH_VDNCALLS (daily only)

Last Updated : Aug 16, 2022 |

The BH_VDNCALLS item is included in the following database tables:

VDN tables

The number of INCALLS to the VDN that are complete during the busy hour. BH_VDNCALLS includes answered calls that complete, calls that abandon, calls given a forced busy, calls that are forced to disconnect, and calls that outflow from the VDN during the busy hour.

This is a busy hour item.