TONAUXOUT (real-time)

Last Updated : Aug 24, 2022 |

The TONAUXOUT item is included in the following database tables:

Split/skill tables

The number of top agents who are in AUX work, AVAILABLE or with an ACD, AUXIN, or AUXOUT call that is attributed to this split/skill on hold and on inbound extension calls. The TONAUXOUT item is available with the EAS feature.

This is a status item.