TINAUX (real-time)

Last Updated : Aug 24, 2022 |

The TINAUX item is included in the following database tables:

Split/skill tables

The number of top agents who are logged into the skill and in the AUX work mode. This includes agents on AUXIN or AUXOUT calls. TINAUX includes TINAUX0, TINAUX1 through TINAUX9, TONACDAUXOUT, TONAUXIN, and TONAUXOUT. The TINAUX item is available with the EAS feature.

This is a status item.