GNINAUX0 (real-time)

Last Updated : Aug 18, 2022 |

The GNINAUX0 item is included in the following database tables:

Split/skill tables

The number of greatest need agents who are currently in AUX with a reason code of 0 (zero) for all splits/skills, including greatest need agents on AUXIN or AUXOUT calls. On Avaya communication servers with the EAS feature and reason codes active, reason code 0 (zero) is used for “system” AUX work.

This is a status item.