The LOGONSKILL2 through LOGONSKILL20 items appear in the following database tables:
Agent tables
The second through twentieth skills to which the agent logged in. The number of skills per agent depends on the type of communication server. The LOGONSKILL 2 through LOGONSKILL20 items are available with the EAS feature.
This is a status item.
Agent login/logout tables
The second through twentieth skills to which the agent logged in. The number of skills per agent depends on the type of communication server. The LOGONSKILL 2 through LOGONSKILL20 items are available with the EAS feature.
