Find answers to your technical questions and learn how to use our products
Search suggestions:
This section outlines the changes in this document for Release 21.x.
Issue
Date
Summary of changes
2
November 2024
Updated Communication Manager release numbers in Communication Manager capabilities that impact CMS.
Revised the descriptions in Wait Answer Supervision Timer.
Updated the description in Call Record database items
Added descriptions for the ROIFREDIRand ROOFREDIR database values.
1
June 2024
Revised the information in the Introduction chapter.
Revised the descriptions in Synonyms database items.
Updated the following database dictionary descriptions to clarify the agent attribute:ANS_ATTRIB_ID, OBS_ATTRIB_ID, and ORIG_ATTRIB_ID.
Previous Topic
Next Topic
