Server Alarms

Last Updated : Dec 23, 2020 |

During normal operations, software or firmware may detect error conditions pertaining to specific Maintenance Objects (MOs). The system automatically attempts either to fix or circumvent these problems. The errors are detected in two ways:

  • By firmware on the component during ongoing operations.

  • A periodic test or a scheduled test started by software.

Tests that are run on demand are generally more comprehensive and potentially disruptive than the scheduled tests.

The Error Log records all the errors. Communication Manager raises an alarm if a component incurs too many errors.

Alarms on the Linux servers can occur in several areas:

  • Media modules, servers, the media gateway processor, and the layer 2 switching processor are all capable of detecting internal failures and generating traps and alarms.

  • Media gateways detect faults and alert the server. The server then raises an alarm and sends the alarm to an appropriate network management site.

  • Communication Manager alarms reflect the condition of network elements such as circuit packs, media modules, and their associated links, ports, and trunks.

  • Messaging alarms provide the condition of external messaging systems.

Alarms are viewed using the following:

  • System Management Interface (SMI): Provides alarms information related to Communication Manager and the server.

    Note:

    For non-Communication Manager alarms, use the web page header Alarms and Notification and Diagnostics: View System Log. Choose the appropriate heading, and, if necessary, call Avaya support.

  • Server bash shell: Provides alarms information related to Communication Manager and the server.

  • Server System Access Terminal (SAT) Command Line Interface (CLI): Provides alarms information related to Communication Manager.

  • MGP CLI on the Media Gateway: Provides alarms and traps information related to the media gateway and its subsystems.

  • Layer 2 switching processor CLI on the media gateway: Provides information related to the media gateway stack.

To display information related to Communication Manager, and the server alarms, use the System Management Interface (SMI) or the server bash shell.

This document provides information only for server alarms.