TSC-ADM error log entries and recommended actions

Last Updated : Jun 20, 2015 |
Table 1: TSC-ADM error log entries

Error type

AUX data

Associated test

Alarm level

On/off board

Command to resolve the error

3840 to 3967 (1)

tsc index #

test tsc-administered
Note:

  1. Error types 3840 - 3967: There is no test to clear these error types.

    Any of these errors indicates that a TSC heartbeat inquiry test was run on an active far-end Administered TSC from the switch. Upon receiving the heartbeat message, the network communicated that the call was unable to complete. As a result, the error was logged.

    1. Check the signaling group status of the D-channel or D-channel pair using status signaling-group grp# for the administered TSC.

    2. Check the status of the administered TSC using status tsc-administered.

    3. Also, check the administration of the administered TSC on the switch.

    This error may only be affecting service for some DCS customers. Upon receipt of this error condition, the switch will tear down and reestablish the ADM TSC within 20 minutes.

    The Port field in the error log contains the signaling group number for TSC-ADM errors.