SYSTEM error log entries and recommended actions

Last Updated : Jul 06, 2015 |

The Aux Data field may be 0 or the return code from a bad software call, and the following examples in no way exhaust the possibilities. Often, two errors are logged at the same time for each problem.

Table 1: SYSTEM error log entries

Error type

Aux Data

Associated Test

Alarm Level

On or Off board

Command to resolve the error

0 (a)

0

Any

Any

Any

8 (b)

0

9 (c)

Any

10 (d)

Any

21 (e)

355 (f)

Any

356 (g)

Any

601 (h)

602 (i)

603 (j)

Note:
  1. Error type 0: run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the appropriate test description and follow the recommended procedures.

  2. Error type 8: a System Restart Level 3 was requested.

  3. Error type 9: a System Restart Level 2 was requested. This can happen due to a loss of tones due to a faulty Tone-Clock circuit pack.

  4. Error type 10: a System Restart Level 1 was requested.

  5. Error type 21: a process trapped.

  6. Error type 355: a Restart Level 2 occurred due to a power loss.

  7. Error type 356: a Restart Level 2 occurred due to a tone clock loss.

  8. Error type 601: an error occurred during initialization.

  9. Error type 602: an error occurred while loading translations and the system requested a Restart Level 3.

  10. Error type 603: a process was reset.