WD Event ID 15 S8300E

Last Updated : Oct 07, 2020 |
Alarm level

MAJ

Alarm text

Detected a rolling reboot

Cause

Watchdog has detected x number of Linux reboots within y minutes. The x and y parameters configurable in /etc/opt/ecs/watchd.conf. Rolling reboots have a many possible causes.

Proposed Solution

Procedure

  1. To verify the alarm, locate the message, WARNING: Rolling reboot detected!!:
    1. From the Web interface, select Diagnostics > View System Logs > Watchdog Logs.
    2. From the Linux command line, enter logv -w or directly examine the /var/log/ecs/wdlog log file.
  2. Go to the Avaya Support website at http://support.avaya.com to open a service request.
  3. Giving priority to Communication Manager errors, examine the Watchdog log from Step 1, and determine which application failed.
  4. Check if all the files listed in watchd.conf exists and are executable. Rolling reboots are often caused by executables in unexpected locations.
  5. If the files and their locations are valid, examine the trace log to determine the cause:
    1. From the Web interface:

      1. Select the View System Logs diagnostic and Logmanager Debug trace.

      2. Specify the Event Range for the appropriate time frame.

      3. Match the rolling reboot pattern.

    2. On the Linux command line, type logv -t ts.