Call Processing Denial Events (2021 - 2299)

Last Updated : Dec 12, 2023 |

Call Process denial events 2021 - 2299 are explained in the following table.

Table 1: Call Process denial events (2021 - 2299)

EventType

Event Description, as it is displayed on the event log (keyword)

Explanation

Event Data 1

Event Data 2

2021

Cust Sel of DIDs inactive

Custom Selection of VIP Direct Inward Dialing numbers feature is not active.

UID

0

2022

Annc pres but not admin

Announcement present but not administered.

UID

0

2023

Annc pres none on board

Announcement present but no announcements administered for the board.

UID

0

2024

Cannot create entry

Registration rejected because unable to create an entry in the MTM complex table.

UID

IP address of the endpoint

2025

Unadministered option

Registration rejected because the option chosen by the endpoint in the RRQ for the emergency call does not match the option administered on the station form.

UID

IP address of the endpoint

2026

Xmobile OOS: block orig

Xmobile offhook request rejected because Xmobile station is taken out of service.

0

CID

2027

Annc not found on board

User attempted to play VAL Board announcement and the file was missing.

UID

0

2028

Annc file has bad format

User attempted to play VAL Board announcement and file had incorrect format.

UID

0

2029

IP GRJ-NSD has invld OID

Gatekeeper Request rejected because the Non Standard Data (NSD) from the registered application has an invalid object ID.

UID

IP address of the endpoint

2030

IP GRJ-Can't decode NSD

Gatekeeper Request rejected because of failure to decode Non Standard Data (NSD) element.

UID

IP address of the endpoint

2031

IP GRJ-Unexpected NSD msg

Gatekeeper Request rejected because of unexpected Non Standard Data (NSD) message from the registered application endpoint.

UID

IP address of the endpoint

2032

Force Unregistration Req

Force Unregistration Request. Instruct the RAS manager to cleanup a User ID which had just been registered prior to a system restart. This event is not logged, but only passed in the URQ.

UID

0

2033

IP FURQ-Demand Unregister

Force Unregistration Request. The command to force unregister endpoints is executed from the SAT.

UID

IP address

2034

Illegal TSC interaction

A QSIG Non Call Associated-Temporary Signaling Connection (NCA-TSC) tried to route out an AT&T TSC, or vice versa, and this interaction is not supported. This occurs when a bsr_poll call over an IP trunk tries to use a QSIG TSC but is sequenced out an AT&T TSC.

UID

0

or

CID

2035

NCA-TSC not available

Possible causes:
  • The terminated administered Temporary Signaling Connection (TSC) endpoint is disabled

  • The incoming Non Call Associated-Temporary Signaling Connection (NCA-TSC) call arrived at the wrong signaling group

  • The Maximum number of NCA-TSC is set to 0

UID

CID

2036 Communication Manager Release 3.1 and earlier

Incoming QSIG LWC failed

Failed doing a LWC on the incoming side of QSIG LWC MSI CS0FAC message.

Number of digits

UID

2036 Communication Manager Release 4.0 and later

Ext too long for QSIG LWC

Failed sending QSIG LWC TSC SETUP message because the calling extension was too long.

UID

UID

2037

QSIG LWC fail find voice

Getting the voice call record on the outgoing side of a QSIG LWC MSI SETUP message failed.

UID

CID

2038

QSIG LWC fail get cling

Getting the calling party number from the receiving end of the call failed.

UID

CID

2039

IP KA-No endpoint ID

Keep Alive Registration Request. Registration rejected because no endpoint identifier was provided.

0

IP address

2040

IP GRJ-No CLAN available

Gatekeeper Request rejected because resources unavailable for signaling connection.

UID

IP address

2041

IP RRJ-No DSP Resource

Registration Request rejected because no Digital Signal Processor (DSP) resources are available.

UID

IP address

2042

460.1 Neg failed in ARQ

Registration Request rejected because no Digital Signal Processor (DSP) resources are available.

UID

IP address

2043

Multipoint call to self

ARQ rejected because srcInfo and destinationInfo contents indicate the multipoint endpoint (VSX) is calling itself.

UID

IP address

2044-

2046

not assigned

2047

Reject-Unauthorized MG

Registration rejected because it was received from unauthorized gateway.

0

or

IP address

MG table index

2048

Reject-MGC not ready

Registration rejected because it is not ready for a gateway re-registration.

0

or

IP address

MG table index

2049

One-X Server Timeout

One-X server did not respond in timely manner.

CID

UID

2050

Path replacement operation denied

Path replacement operation denied because Pr_callid[] table/array is full.

UID

CID

2051

IP GRJ-RemOfc No Sig Grp

Remote Office invalid request (GRQ) No Sig Group available.

Near IP address

Far IP address

2052

IP RRJ-RemOfc No Sig Grp

Remote Office invalid registration request (RRQ) No Sig group available.

Near IP address

Far IP address

2054

Signaling CONN Congestion

UMSocket: SockWrite() Congestion on the Signaling Link due to PCD buffer exhaustion.

Port number of the near-end

Far-end IP address

2055

Reset MG - Pkt Send Err

Reset the gateway Signaling Link due to error in Sending packets.

Gateway ID

2056

No null caps SBS orig end

IncomingMsg. Null caps not received on originating end of Separation of Bearer and Signaling (SBS) trunk.

Trunk Group

UID

0

2057

No null caps SBS term end

IncomingMsg. Null caps not received on terminating end of Separation of Bearer and Signaling (SBS) trunk.

Trunk Group

UID

0

2058

Null caps on H323 trunk

IncomingMsg. Null caps received on terminating end of H.323 trunk.

Trunk Group

UID

0

2059

SecCode change disallowed

Change of security code through Feature Access Code not supported for IP.

UID

CID

2060

SA8508:Off

Emergency access call to the attendant using the 2nd access code is not permitted because the SA8508 green bit is off.

UID

CID

2061

Invalid Post msg dgt/tmo

Post message digit timeout.

UID

CID

2062

Post msg too many msg dgt

Post message too many digits.

UID

Ext digit count or

CID

2063

Post msg not stn user

Post message not station user.

UID

UID

or

CID

2064

IP RRJ-NSD encode failed

Registration rejected because of failure to encode Non-standard Data (NSD) message.

UID

IP address

2065

IP RRJ-Invalid vendor id

Registration rejected because Survivable Remote Server requesting registration has not sent a valid vendor ID.

0

IP address

2066

IP RRJ-LSP obj not init

Registration rejected because the Survivable Remote Server object has not been initialized.

0

IP address

2067

IP RRJ-NSD improper OID

Registration rejected because the Non-standard Data (NSD) sent by the Survivable Remote Server contains an invalid OID.

0

IP address

2068

IP RRJ-Cannot decode NSD

Registration rejected because of failure to decode Non-standard Data (NSD) message sent by the Survivable Remote Server.

0

IP address

2069

IP RRJ-Unxpctd NSD

Registration rejected because of receipt of an unexpected Non-standard Data (NSD) message from Survivable Remote Server.

0

IP address

2070

MG must send full reg msg

Gateway attempted registration with “warm start” condition, but the controller needs “cold start” data.

Far IP Address of Gateway

MG table index

2071

Serial Number incorrect

Gateway attempted to register with a different serial number.

MG table index

Pointer offset

2072

Conf/Transfer 2 Meet-me

Conference or transfer to Meet-me conference call.

CID

CID

2073

Permission denied (or)

Download permission deny

User attempted to download firmware to a station. User does not have console permission.

UID

CID

2074

Rec fail: annc is playing

Attempt to record a VAL announcement while that announcement is playing on a VAL board.

GID

0

2075

Var-in-Vec COS restricted

User does not have console permissions

UID

CID

2076

IP RRJ-Call Mismatch

IP Registration Rejection (RRJ) because of no call present on the switch side, but there is a call present on the endpoint.

UID

IP address

2077

IP FURQ-CallTimer Expired

Force Unregistration Request. Unregister endpoint whose call preservation timer (H323 link loss delay timer) expires.

UID

IP address

2078

Extend Call Button Denial

OPTIM Extend Call via extend call button press was denied.

Station where the button was pushed

Reason the call was denied:

0 - denied because the call already has 6 ports on it

1 - denied because the station is at the OPTIM call limit

2 - denied because the application has no termination mapping

3 - denied because call failed to extend (check application RTU)

2079

IP RRJ-Invld sta state

Registration rejected because set in wrong state (for example on call, Out of Service (OOS), Administered Without Hardware (AWOH), Terminal Translation Initiation (TTI), shared-control endpoints attempt to register to different LSPs).

UID

IP address

2080

IP FURQ-User dialed TSA

IP Softphone in shared control configuration with DCP is forced unregistered because user dialed TSA.

UID

0

2081

IP FURQ-Invld sta state

IP Softphone in shared control configuration with DCP is forced unregistered because softphone switched to invalid state.

UID

Far-end IP address

2082

Exceeded TLS conn limit

A TLS socket was rejected because of the constraint on the maximum number of TLS peers.

Near-end IP address

Far-end IP address

2083

TLS: No cert returned

A peer certificate was rejected by common name checking.

Far-end IP address

Near-end IP address

2084

TLS: Handshake Failure

Handshake failed, for example, due to no common cipher suite.

Far-end IP address

Near-end IP address

2085

TLS: Certificate expired

An expired certificate was returned and rejected.

Far-end IP address

Near-end IP address

2086

SBS bearer Auth not supp

If authorization code is required on outgoing Separation of Bearer and Signaling (SBS) bearer call, this is not supported. The call is dropped with intercept treatment to the originator.

UID

CID

2087

IP RRJ-Shrd Ctrl OutofSrv

Used to inform softphone trying to register in shared control with an out-of-service DCP endpoint to try registration with Survivable Remote Server.

UID

IP address

2088

TLS: No Authorization

CMD_ACCEPT: SSL/TLS verify failure.

Far-end IP address

Near-end IP address

2089

TLS: Bad Record MAC

Bad Record Max. For example, an attacker does not have the correct private key, which can go undetected until the MAC of the exchange is checked.

Far-end IP address

Near-end IP address

2091

Conf/xfer Audix rec

AUDIX one-step recording while conf.

UID

CID

2092

Post msg invalid SSC

Post message invalid Station Security Code (SSC).

UID

CID

2093

Can't start announcement

Cannot start announcement.

Media Gateway Number

Context ID

2094

TCP/IP sig socket failure

Unable to establish a socket on an IP trunk. The remote end is administered incorrectly.

IP address of the far end to which the call failed

Port number of the far end

2095

Rmt Div-fwding ext local

QSIG Remote Diversion activation for local extension not allowed.

UID

CID

2096

Rmt Div/EMU-SSC too long

QSIG Remote Diversion Station Security Code (SSC) contains too many digits.

UID

CID

2097

Rmt Div-non QSIG trunk

QSIG Remote Diversion is not allowed over a non-QSIG trunk.

UID

CID

2098

Rmt Div-act ext not stn

QSIG Remote Diversion activation only allowed from station user.

UID

CID

2099

Rmt Div-act/deact failed

QSIG Remote Diversion activation/deactivation failed.

UID

CID

2100

Rmt Div-QSIG VALU disable

QSIG Remote Diversion is not allowed over a QSIG trunk with QSIG VALU disabled.

UID

CID

2101

Feat. requires only dgts

A feature was activated via a request URI. The part of the request URI string that should contain all digits contained characters other than digits.

Extra characters in Request-URI, which are not digits.

Extra characters in Request-URI, which are not digits.

2102

SIP Estab Timer expiry

SIP call establishment timer expired prior to 200 OK (incoming or outgoing call). Timer length is administered on SIP sig-group forms.

Current signaling signaling

Current B-Channel UID (UID Cur_buid)

2103

Cannot ring add-in party

Attempt to add a party to a call failed at the termination stage.

UID of the party that was attempting to terminate

Cause value/feedback indicating the reason.

2104

Cannot add party to call

Attempt to add a party to a call failed at or after answer.

UID of the party that was added in

Reason code:
  1. Internal failure (look for proc_err around same time)

  2. Internal failure (look for proc_err around same time)

  3. Conflict (ie adding announcement to call with tone or announcement)

  4. Already have six connected/held parties on the call

  5. Unable to combine voice streams

  6. Internal failure (look for proc_err around same time)

  7. Internal failure (look for proc_err around same time)

2105

SCCAN handover denied

Seamless Converged Communications Across Networks (SCCAN) attempt to handover failed.

UID of the station involved in handover

reason for failure:

0: No call found to handover to

1: There is already a call in the wireless domain

2: There are multiple candidate calls to handover to

3: Handover from call not found

4: Handover to call not found

5: Handover aborted

6: Call is at conference limit

2106

SCCAN announcement denied

Seamless Converged Communications Across Networks (SCCAN) attempt to handover failed.

UID of the station involved in handover

Reason for failure:

0: Announcement not administered on system-parameters sccan form

1+ - Feedback type

2107

SCCAN call out blocked

OPTIM Seamless Converged Communications Across Networks (SCCAN) termination was denied

UID of the station involved

reason for denial:

1: WLAN call limit exceeded

2: No termination mapping

3: Cellular call limit exceeded

4: No termination mapping or call NOT allowed or disabled. Disabled is the most likely cause (user controlled)

5: Call on bridged appearance and termination disallowed.

2108

SCCAN retransmit denied

There are problems with Seamless Converged Communications Across Networks (SCCAN) notify retransmission response.

UID of the station involved

reason for denial:

1:Cannot get Event header from request

2: Cannot get time to wait for retransmission

3: Unknown event type

4: Internal failure (look for proc_err around same time)

5: OPTIM application not SCCAN

6: Station not administered with OPTIM

2109

IP RRJ-Unknown unnamed

Registration rejected because an unnamed endpoint did not have the terminal present bit set, or because it did not supply Lucent vendor information.

0

IP address

of the endpoint.

2110

Release btn push ignored

Agent pushed IM_ACD_REL button simultaneously with call termination.

UID of agent pushing IM_ACD_REL button

0

2111

MAX VuStats displays actv

Max number of simultaneous VuStats displays permitted are in use.

UID of agent pushing VuStats button

VuStats display format number

2112

IP LRJ-No Route to dest

Send Location Request reject message because we cannot route to the destination.

UID

Far-end IP address

2113

Invalid NSF for CA-TSC Rq

Invalid NSF for CA-Temporary Signaling Connection (TSC) request.

NSF Information

UID

2114

No AAR/ARS acc from DID

AAR/ARS not accessible from Direct Inward Dial/Direct Inward-Outward Dial (DID/DIOD) trunk.

Originating

UID

Transfer operation value or

UID

UID

2115

Transfer denied - SA8759

Special Application block of call-transfer. Drop if second call-leg is not answered.

Originating

UID

Transfer operation value or

UID

2116

460.1 Neg failed in GRQ

460.1 feature not supported.

UID

Network Call Redirection operation value

2116

Conf/drop denied - SA8759

SA8759 block of call-conference/drop if second call leg is not answered.

UID

Network Call Redirection operation value

2117

TSC attempt denied

TSC administration is incorrect on the system-parameters customer-options screen and the Route Pattern screen.

TSC Úpplication

Cause value

2118

ACD agent tot exceeds max

Max number of ACD agents already logged-in.

UID

Logged-in ACD agent count

2119

Memb per skill exceeds mx

Max number of agents already logged-in to skill.

Agent UID

Skill number

2120

Advocate agents exceed mx

Max number of Business Advocate agents already logged-in.

Agent UID

Logged-in Business Advocate Agent count

2121

Oth agt using this logid

Some other agent already using this loginID.

Agent UID

Split number

2122

This agt using oth logid

This agent already using some other loginID.

Agent UID

Split number

2123

BCMS logid val failed

BCMS (Basic Call Management System) Login ID validation failed.

Agent UID

Split number

2124

Agent tot exceeds sys max

Agent total exceeds system limit.

Agent UID

Agent total

2125

Over CMS agent login cap

Maxed-out CMS capacity.

Agent UID

Skill number

2126

Over CMS agent login cap

Maxed out CMS capacity.

Agent UID

Skill number

2127

Over BCMS agent login cap

Maxed out BCMS (Basic Call Management System) capacity.

Agent UID

BCMS agent total

2128

No far-end IGAR/DPT ext

Missing far-end IGAR LDN (Inter-Gateway Alternate Routing).

Network region

Internal Dial Plan Manager

return code or call-id

2129

No near-end IGAR trunks

No idle trunks in either network region (IGAR request).

Max trunk

Call ID

2130

IP RRJ-TTI reg not in map

Deny TTI registration - IP endpoint not in ip-network-map.

IP address

TTI state

2131

IP RRJ-TTI reg shared ctl

Deny TTI registration - IP endpoint requesting shared control.

IP address

TTI state

2132

IP RRJ-TTI incapable

Deny TTI registration - IP endpoint not TTI capable.

IP address

TTI state

2133

IP RRJ-Unnamed disabled

Deny TTI registration - Unnamed registration feature is disabled.

IP address

TTI state

2134

RAS message failed Annex H

Incoming RAS message failed Annex H authentication and was ignored.

UID

IP address

2135

Q931 message failed Annex H

Incoming Q931 message failed Annex H authentication and was ignored

UID

and Auth Location

Auth Token

2136

H.245 Port alloc failure

Unable to allocate H.245 pooled port. A dynamic port can be tried, but the connection attempt will likely be blocked by firewall.

Port number

0

2137

H.245 VideoFastUpd throt

Throttled excessive H245 VideoFastUpdate message.

Call ID

Throttle count

2138

H.245 ConfInd Join throt

Throttled excessive H245 ConferenceIndication EmterminalJoinedConference message.

Call ID

Throttle count

2139

H245 Timeout Call Dropped

H245 connection timed out and call was dropped.

Signaling Entity Time and Timeout Message Type

Current State and Previous State

2140

IP RRJ-TTI reg eConsole

Deny TTI registration - request from IP eConsole.

0

IP address

2141

IP RRJ-RO addr no admin

Deny Terminal Translation Initiation (TTI) registration - Remote Office address is not administered.

IP address

TTI state

2142

460.1 Neg failed in GRQ

460.1 feature is not supported.

UID

IP address

2143

BRJ Rcvd-Not Bound

Received a BRJ message, EmBRJ_notBound_chosen.

UID

Rejection reason choice

2144

BRJ Rcvd-Inv Conf Id

Received a BRJ message, EmBRJ_invalidConferenceID_chosen.

UID

Rejection reason choice

2145

BRJ Rcvd-Inv Permission

Received a BRJ message, EmBRJ_invalidPermission_chosen.

UID

Rejection reason choice

2146

BRJ Rcvd-Insuff Rsrc

Received a BRJ message, EmBRJ_insufficientResources_chosen.

UID

Rejection reason choice

2147

BRJ Rcvd-Inv Revision

Received a BRJ message, EmBRJ_invalidRevision_chosen.

UID

Rejection reason choice

2148

BRJ Rcvd-Security Denial

Received a BRJ message, EmBRJ_securityDenial_chosen.

UID

Rejection reason choice

2149

BRJ Rcvd-Security Error

Received a BRJ message, EmBRJ_securityError_chosen.

UID

Rejection reason choice

2150

BRJ Rcvd-Unknown Reason

Received a BRJ message, EmBRJ_undefinedReason_chosen.

UID

Rejection reason choice

2151

IP FURQ shrd ctrl sftphn

Busyout of a shared control softphone forces unregistration of the softphone, leaves base phone in service.

UID

Null

2152

Conf/xfer denied-SA8652

SA8652: Denial for NH Consult call conference/transfer.

Originating UID

Call ID

2153

Call merge denied-SA8652

SA8652: Denial for NH Consult call merge.

Controller UID

Call ID

2154

NHCnsl Orig denied-SA8652

DS8652: Denial for NH Consult origination.

Originating UID

Call ID

2155

Call hold denied-SA8652

SA8652: Denial for NH Consult call hold.

UID : holding station

Call ID

2156

Call Pickup denied-SA8652

SA8652: Denial for NH Consult call pickup.

Originating UID

Call ID

2157

NHCnsl Brdg denied-SA8652

SA8652: Denial for bridging on NH Consult call.

UID

Call ID

2158

Call Park denied-SA8652

SA8652: Denial for parking a NH Consult call.

UID

Call ID

2159

NHConf orig denied-SA8652

SA8652: Denial for originating NH conference call when a consult call is active.

UID

Call ID

2160

Agent accept login error

Non-EAS ACD split agent accept login failed.

Agent UID

CID

2161

EMU:dny act for local ext

Enterprise Mobility User (EMU) activation not allowed for local extension.

UID

Call ID

2162

EMU:non-QSIG trunk

Enterprise Mobility User (EMU) over non-QSIG trunk not allowed.

UID

Call ID

2163

EMU:vst login not allowed

Enterprise Mobility User (EMU) login not allowed based on station administration.

Originating UID

Call ID

2164

CC:Ringout Call Failure

QSIG-CC: Ringout call failure.

CID or UID of QSIG TSC call

  • Failure cause value - 1013 (failureToMatch)

  • 1008 (unspecified)

  • 0

  • 1012 (remoteUserBusyAgain)

2165

CC:Comparison Failed

QSIG-CC Orig cancel: Components did not match.

Originating UID

Terminating UID

2166

Button lbl mem exhausted

There is no more customized label space.

UID

Call ID

2167

EMU:CTMI term to non-SSB

CtmiInform SETUP is terminating to a non-SSB trunk (Enterprise Mobility User (EMU)).

UID

Call ID

2168

EMU:Map/vst uid mismatch

Mapped User ID does not match the visitor User ID, the Enterprise Mobility User (EMU).

UID

UID

2169

IP GRJ-No PE in region

Gatekeeper Request is rejected because no resources are available on this telephone’s region.

UID

IP address

2170

CC:Ringout not Routed

QSIG CC: Ringout cannot route.

Originating UID

Cause value

2171

CC:Queueing Failed

QSIG-CC: Queueing failed.

Originating UID

Internal return code

2172

CC:Orig comp ck failed

QSIG-CC Exec Possible: Components did not match.

Originating UID

Terminating UID

2173

CC:Term comp ck failed

QSIG-CC Term Cancel: Components did not match.

Originating UID

Terminating UID

2174

EMU:Unsup clg pty nbr fmt

Unsupported calling party numbering format for Enterprise Mobility User (EMU).

Numbering format information

Trunk group UID

2175

reregister Servermismatch

Module ID mismatch, re-registration required.

Endpoint UID

IP address

2176

SigConn fail to establish

Tried three times to bring up TCP socket and failed each time. Do not try again.

UID

IP address

2177

Invalid XFR to VM attempt

Deny transfer into voice mail because either:
  • QSIG transfer to QSIG voice mail is not allowed

  • an attempt was made to interwork QSIG and SIP for transferring into voice mail

Originating UID

Call ID

2178

EMU:User dialed unsup FAC

Enterprise Mobility User (EMU) user dialed an unsupported Feature Access Code (FAC).

Originating UID

Call ID

2179

EMU:Non-emrg call denial

HEMU user placed non-emergency call (Enterprise Mobility User (EMU)).

Originating UID

Call ID

2180

EMU:Reg-invld SSC dialed

Invalid security coded was dialed during registration (Enterprise Mobility User (EMU)).

UID

0

2181

EMU:PSA not allowed

PSA not allowed on home station (Enterprise Mobility User (EMU)).

UID

0

2182

EMU:DeReg-inv SSC dialed

Invalid security code dialed during deregistration (Enterprise Mobility User (EMU)).

UID

0

2183

EMU:Del-invld SSC dialed

Invalid security code dialed during deregistration (Enterprise Mobility User (EMU)).

UID

0

2184

EMU:Usr not fnd far end

User not found in database on far end (Enterprise Mobility User (EMU)).

UID

  • Error number 20 - indicate user not available

  • Error number 24 - User not subscribed

2185

EMU:Delete failed far end

The delete operation failed (Enterprise Mobility User (EMU)).

UID

Error number 30 - indicating timeout has occurred while waiting for response.

2186

EMU:Reg failed far end

The registration operation failed (Enterprise Mobility User (EMU)).

UID

Error number

2187

EMU:DeReg failed far end

The Deregistration operation failed (Enterprise Mobility User (EMU)).

UID

Error number

2188

EMU:IPReg block for VEMU

IP Registration is not allowed when there is an active Enterprise Mobility User (EMU).

UID

IP address

2191

EMU:Forced deregistration

Forced deregistration of Enterprise Mobility User (EMU).

UID

0

2192

EMU:Btn mismatch far end

Button Mismatch (Enterprise Mobility User (EMU)).

UID

Error number 9 - indicating unspecified error.

2193

EMU:PSig oper timeout

Partner Signaling operation timed out (Enterprise Mobility User (EMU)).

UID

Error number

2194

EMU:Reg oper timeout

Registration operation timed out (Enterprise Mobility User (EMU)).

UID

Error number 30 - indicating time-out has occurred while waiting for response.

2195

EMU:DeReg oper timeout

Deregistration operation timed out (Enterprise Mobility User (EMU)).

UID

Error number 30 - indicating time-out has occurred while waiting for response.

2196

EMU:Delete oper timeout

Delete operation timed out (Enterprise Mobility User (EMU)).

UID

Error number 30 - indicating time-out has occurred while waiting for response.

2197

Unsupported Remove VM typ

Deny transfer into voice mail because the voice mail hunt group is not a supported type (must be SIP, QSIG, or AUDIX).

UID

Hunt group type

2198

Mod_ID mismatch in setup

There is a mismatch in Module ID setup.

Module Id

IP address

2199

call mismatch in setup

Call mismatch in setup.

Call status

IP address

2200

No TSC’s left in system

No free Temporary Signaling Connection (TSC) user record available.

BRI signaling grp index

UID

2201

No TSC’s for this D-chan

No free Temporary Signaling Connection (TSC) is available

BRI signaling group index

UID

2202

EMU:invalid act/deact ext

EMU activation/deactivation is allowed only from the station user

Originating UID

Call ID

2203

Deny DND: E911CF is active

Deny DND if E911 call forward is active

Originating UID

Call ID

2204

IPFURQ-reg expired-nosock

Force unregister the link bounce telephone if its link loss delay timer expired and it is not on the call

UID

Call ID

2205

Forced Disconnect SA8847

SA8847 - forced disconnect of diverted predictive calls

Originating UID

Call ID

2206

Wrong Group Page set type

Wrong set type for group page.

UID

0

2207

Invalid digits are collected.

Digit

Call ID

2208

Extension not part of any pickup group.

2209

Msg’ing Hunt Grp Xln Bad

An fp-mwi, qsig-mwi, or sip-adjunct messaging hunt group does not route over the correct trunking facility.

Originating UID

Hunt group UID

2210

QSIG PR:No simple UID

Path replacement error 1005. No simple UID.

UID

UID

2211

QSIG PR:Unrecog Call ID

Denial for path replacement. Unrecognized call identity.

CID

UID

2212

QSIG PR:Busy Verify Call

Denial for path replacement on busy verify calls.

Endpoint UID

Trunk group UID

2213

QSIG PR:Malicious Call

Denial for path replacement if malicious call trace is active.

Endpoint UID

Trunk group UID

2214

QSIG PR:Not Voice Data

Denial for path replacement low bearer capability of channel.

UID

Bearer capability

2215

QSIG PR:Preind/priv Call

Denial for path replacement for data preindication call or data privacy call.

UID

Trunk group UID

2216

QSIG PR:Measured Call

Denial for path replacement for measured calls.

UID

Trunk group UID

2217

QSIG PR:No Propose

Denial for path replacement propose request not active.

0

UID

2218

QSIG PR:No Old Callr

Denial for path replacement when there is no call record of the old leg.

UID

0

2219

QSIG PR:Merge Failure

Denial for path replacement merge failure.

UID

Internal return code

2220

QSIG PR:No IE in Setup

Denial for path replacement setup error.

Call ID

UID

2221

QSIG PR:Mrg Fail Old Trk

Denial for path replacement merge failure of old trunk.

UID

Internal return code

2222

QSIG PR:Mrg Fail New Trk

Denial for path replacement merge failure of new trunk.

UID

Internal return code

2223

QSIG PR:Transfer Active

Denial for path replacement when call is not active.

Transit state

call state

2224

QSIG PR:Outward Cor Res

Denial for path replacement outward restriction.

UID

Trunk group UID

2225

QSIG PR:Incoming Cor Res

Denial for path replacement incoming restriction.

UID

Trunk group UID

2226

QSIG PR:No Facilities

Denial for path replacement due to no facilities available.

Originating UID

0

2227

QSIG PR:SS Opt Not Match

Denial for path replacement.

Old CID

Old trunk group UID

2228

QSIG PR:More Party Count

Denial for path replacement.

UID

party count

2229

QSIG PR:Same Trunk Group

Denial for path replacement.

UID

Old trunk group UID

2230

QSIG PR:Setup Reject

Denial for path replacement setup rejection.

Reject indication

UID

2231

QSIG PR:Deny Path Retain

Denial for path replacement.

B-channel user

Invoke ID

2232

QSIG PR:No Old Leg

Denial for path retention for no old leg of the call.

UID

CID

2233

QSIG RR:Call Fwd Limit

Denial for rerouting for crossing call forwarding call redirections limit.

UID

Diversion count

2234

QSIG RR:Cfnr Div Leg Fail

Denial for path rerouting for cfnr DivertedLegFailed for diversion.

UID

UID

2235

QSIG RR:Reroute Ret Err

Denial for rerouting return error.

UID

UID

2237

CTI phys ext not sta usr

SA8797: CTI agent physical extension not station user.

UID

Call ID

2238

CTI not dom-ctl/logged in

SA8797: CTI agent not dom-ctrl logged-in agent.

UID

Call ID

2239

UUI retrieval failed

SA8797: UUI retrieval failed CTI physical extension.

UID

Call ID

2240

UUI len over max ext siz

SA8797: UUI data length larger than maximum extension.

UID

Dialed extension length

2241

Could not get modem UID

SA8797: Could not retrieve modem extension UID.

UID

Call ID

2242

Modem ext not sta user

SA8797: Modem physical extension not station user.

UID

Modem UID

2243

Modem not ana/agt/on ACD

SA8797: modem not analog logged-in agent with ACD call.

UID

Modem UID

2244

Could not get ACDcall CID

SA8797: Could not retrieve CID of ACD call

UID

Modem UID

2245

ACD call not CMD meas skl

SA8797: ACD call is not for a CMS measured skill.

UID

Modem skill

2246

Could not get agent2 UID

SA8797: Could not convert replacement agent extension to UID.

UID

Login UID

2247

Agent2 logid not sta user

SA8797: replacement agent login ID not station user.

UID

Login UID

2248

Agent2 already logged-in

SA8797: Replacement agent login ID already logged-in.

UID

Login UID

2249

Could not get CTI lag ext

SA8797: Could not retrieve CTI agent login ID extension.

Logical agent UID

Modem UID

2250

Could not get CTI DAC skl

SA8797: Could not retrieve DAC skill for CTI agent.

UID

Call ID

2251

Could not get agt2 DAC skl

SA8797: Could not retrieve DAC skill for replacement agent.

Modem UID

Split UID

2252

Could not get update ACD data

SA8797: Error in restoring ACD data to replacement agent.

Modem UID

Modem CID

2253

ACD UID not in call rec

SA8797: Could not find ACD call UID in call record.

Modem UID

Internal software group manager query data

2254

Could not get ACDcall rec

SA8797: Could not find call record for ACD call.

Modem CID

CID

2255

SA8797 not enabled

SA8797 feature Green Bit not enabled.

Originating UID

CID

2256

CTI not dom-ctl/logged-in

SA8797: CTI agent not dom-ctrl logged-in agent.

Originating UID

CID

2257

Invalid agent2 logid ext

SA8797: Invalid agent2 login ID extension.

Originating UID

Internal message type

2258

ECF: COS value reject

Enhanced call forwarding: the current Class of Service (COS) definition does not allow enhanced call forwarding.

Originating UID

CID

2259

ECF: ATD CFWD active

Enhanced call forwarding: classic call forwarding all (CFWD) is active for this station, that received a ENHCF activation via console permission.

Originating UID

CID

2260

ECF: ATD CFBDA active

Enhanced call forwarding: classic call forwarding busy & don’t answer (CFBDA) is active for this station, which received a ENHCF activation via console permission.

Originating UID

CID

2261

ECF: CFWD active

Enhanced call forwarding: classic Call forwarding all (CFWD) is active.

UID

Call ID or internal software failure error number

2262

ECF: CFBDA active

Enhanced call forwarding: classic call forwarding busy & don’t answer (CFBDA) is active.

UID

Call ID or internal software failure error number

2263

ECF: Attd fwd own calls

Enhanced call forwarding: Attendant is not allowed to forward its own calls.

Originating UID

Call ID

2264

Cannot override logout

Logout-ovr denied, the agent is not in the logout tables.

UID

0

2265

DPT not enab on both NRs

DPT not enabled for both network regions.

Source NR

Destination NR

2266

Answer back failed

Parked call failed to answer back even after second attempt.

Called UID

0

2267

H.248 transaction timeout

H.248 transaction timer expired, gateway did not send a reply in the allotted time. See error logs for terms affected.

GW index

Transaction ID

2268

ECF: Number invalid

Enhanced call forwarding: Invalid number entered in case of extension or call forward destination.

UID

Call ID or internal software failure error number

2269

ECF: COS via btn reject

Enhanced call forwarding: The current Class of Service (COS) definition does not allow enhanced call forwarding via feature button.

Originating UID

Call ID

2270

ECF: Default denial

Enhanced call forwarding: Default denial.

Originating UID

Call ID

2271

ECF: Invalid station

Enhanced call forwarding: Activation, deactivation or status is requested by an invalid station type or remote user.

Originating UID

0

2272

No Disc. Supervision Tmo.

Call is dropping due to the timeout of 2 hour no-disconnect supervision timer. IP Trunk LInk Bounce.

Current B-Channel UID (UID Cur_buid)

Call ID

2273

No Disc. Sup. -Invalid Msg

Call is dropping due to an invalid stim/msg on a call in no disconnect supervision processing. IP Trunk Link Bounce.

Current B-Channel UID (UID Cur_buid)

Message type

2274

Team Pickup of selfs call

Station calls another station in the same pickup group, puts the call on hold and dials FAC for pickup. Disallow pickup of self-initiated call.

Originating UID

Call ID

2276

Flow ctrl out of memory

Out of memory for UMFlowControl for buffering.

Internal software queued message content length

Internal software user manager bytes used for message flow control.

2277

ECF: Button ext invalid

Enhanced call forwarding. Feature button extension cannot be mapped to a valid user ID.

Originating UID

Call ID

2278

ECF: EAS login phys ext

Enhanced call forwarding. Logged-in EAS agent’s physical extension is unavailable for any call forwarding.

Originating UID

Call ID

2279

Drop: Call Sate Mismatch

Call state mismatch, drop the call.

Call reference

Call state

2280

Drop: CRV audit timeout

CRV audit timeout, drop the call.

Current B-Channel UID (UID Cur_buid)

Call reference

2281

ECF: Station no display

Enhanced call forwarding. Display of status of ENHCF is requested on a station that is not equipped with a display.

Originating UID

Call ID

2282

ECF: ATD station no displ

Enhanced call forwarding. Extension for display of status of ENHCF is questioned on a station that is not equipped with a display.

Originating UID

Call ID

2283

Drop:lk loss tmr expired

Link Loss Delay Timer expired. Drop the call.

Current UID

Call ID

2284

ECF: Remote cfwd EAS

Enhanced call forwarding. Disallow any remote call forwarding of an EAS loginID extension.

Originating UID

Call ID

2285

DPT src/dst NRs are same

Deny DPT request. Source and destination network regions are the same.

Source NR

Destination NR

2286

INVITE From:domain Inval.

Domain in the INVITE’s From header is invalid. Block for potential toll fraud.

Near-end IP address

Far-end IP address

2287

Invalid pub-unk numbering

The public-unknown-numbering form has not been populated.

Terminating UID

Internal return code

2288

Deny observing observer

Cannot observe because this is already an observer.

Originating UID

Call ID

2289

IP RRJ MAC denied-SA8944

SA8944: Registration rejected because extension is already registered based upon same MAC Address (i.e., bound to a port).

First two nybles of MAC address.

Last four nybles of MAC address.

2290

MAC Address blank-SA8944

SA8944: No MAC address was provided by the registering station. Must be treated as a non-SA8944 registration and the IP addresses instead must be used.

UID

IP address of the registering endpoint.

2291

Rem off-net covpt is busy

For non-QSIG or non DCS coverage, the offnet coverage point is busy and there is no coverage point to terminate the call.

Originating UID

Call ID

2292

Unable to Connect

C-LAN sent CONNECT request to remote end, but didn’t receive any response within the timeout interval.

Far-end IP address

Far end port

2293

Out Trk COR timer expire

Outgoing Trunk Disconnect Timer (minutes) expired and disconnected the trunk. cor form, page 2.

UID

Call ID

2294

SA8702 disallow UCID copy since CCR is configured

SA8702 does not allow UCID copy, since CCR is configured.

Originating UID

Call ID

2295

RAI for unregistered user

RAI EndpointIdentifier had a UID but no H.323 user was found for it.

User UID

IP address

2296

No agent ID in login FNU

EAS agent login FNU received without agent ID

Originating UID

Call ID

2297

SIP endpoint refused video

The SIP endpoint rejected the video media in response to the re-Invite message.

Incoming logical channel number

UID

2298

H.323 endpoint refused video

The H.323 endpoint did not accept the video OLC sent, possibly because its receive and transmit capabilities are non-symmetrical.

Incoming logical channel number

RTP IP Address

2299

Bad BRI TSC SS Protocol

There is not a suitable Supplementary Service Protocol administered for termination of BRI TSC connection.

UID

UID