Find answers to your technical questions and learn how to use our products
Search suggestions:
Find answers to your technical questions and learn how to use our products
Search suggestions:
Denial Events generated by the Connection Manager are listed in the following table.
EventType |
Event Description, as it is displayed on the event log (keyword) |
Explanation |
Event Data 1 |
Event Data 2 |
|---|---|---|---|---|
2300 |
Ept capabilities mismatch |
Endpoint connects to TDM bus or is hairpinned capabilities mismatch. |
IP ept region |
Failed region |
2301 |
Tran/rec codec mismatch |
Transmitted or received codec mismatch. |
PortID |
Codec, Call ID |
2302 |
Ip_ept is in loopback |
Illegal loopback condition. |
PortID |
Call ID |
2303 |
Silence suppress mismatch |
Endpoint connects to TDM bus or is hairpinned silence suppression mismatch. |
UID |
Port-ID |
2306 |
Reject outbound OLC |
Reject outbound OLC. |
PortID |
Cause, CID |
2307 |
TDM resource blockage |
Time Division Multiplexed (TDM) resource blockage. |
Service index |
0 |
2308 |
Selected codec mismatch |
Codec no longer supported. |
PortID |
Codec, Call ID |
2309 |
Drop call codec mismatch |
Drop call, codec mismatch. |
port-id/ LAN region/UID |
Call ID/LAN region/message |
2310 |
Invalid regions |
Invalid region. |
Port |
Service index |
2311 |
Invalid codec region |
Invalid codec region. |
Port |
Service index |
2312 |
No DSP resource |
No Digital Signal Processor (DSP) resource. |
Port |
Service index |
2313 |
No free list channels |
No channels on free list. |
||
2314 |
No channel resources |
No channel resources. |
IP ept region |
Failed NR |
2315 |
Not enough capacity |
Not enough prowler (media processor) capacity. |
Port |
Service index |
2316 |
Drop call, no bandwidth for endpoint’s codec. |
PortID |
Call ID |
|
2317- 2328 |
not assigned |
|||
2329 |
No BW, prowler <--> IP ept |
No available bandwidth (BW) channel resources from the endpoint to the necessary resources. The call fails. |
Net-work region of the end- point |
Pre-ferred desti_nation net- work region |
2330 |
No BW, prowler <--> prowler |
No bandwidth channel resources between processors. |
Master NR |
Slave NR |
2331 |
No VOIP channel, PN <--> PN |
No Voice Over IP channel resources between port networks. |
Port |
Service index |
2332 |
No BW, prowler <--> MG |
No bandwidth channel resources between processor and gateway. |
LAN region |
LAN region |
2333 |
No VOIP channel, PN <--> MG |
No Voice Over IPchannel resources between port network and gateway. |
Port |
Service index |
2334 |
No channel resources |
No available bandwidth to access the necessary resources. The call fails. |
Net-work region (from) |
Net-work region (to) |
2335 |
RejReqMode-no common mode |
Deny inbound RM, not compatible with modes received in request. |
Port |
Service index |
2336 |
RejReqMode-no common mode |
Deny inbound RM, cannot arrive at common profile. |
Port |
Service index |
2337 |
RejReqMode-no modes rcvd |
Deny inbound RM, no data modes were received in request. |
Port |
Service index |
2338 |
RejReqMode-not 2 connectd |
Deny inbound RM, there are not two pt_conn parties on call. |
Port |
Service index |
2339 |
RejReqMode-no common mode |
Deny inbound RM dirip ept, no common profile. |
Port |
Service index |
2340 |
T38Fail-no voip resources |
Insufficient voip resources. |
Port |
Service index |
2341 |
T38Fail-far end timeout |
Far-end timeout. |
Port |
Service index |
2342 |
T38Fail-near end timeout |
Near-end timeout. |
Port |
Service index |
2343 |
ReqMode reject received |
Request reject received - TDM/HP connection. |
Port |
Reason for rejection :
|
2344 |
ReqMode reject received |
Request reject received - DIRIP connection. |
Port |
Reason for rejection:
|
2345 |
ReqMode release received |
Request release received - TDM/HP connection. |
Port |
Service index |
2346 |
ReqMode release received |
Request release received, DIRIP connection. |
Port |
Service index |
2347 |
Rej inc T38OLC, not seq'd |
Deny inbound T38 OLC - not in sequence, dropping call. |
Port |
Service index |
2348 |
Rej inc T38OLC, no common |
Deny inbound T38 OLC - incompatible mode, TDM/HP connection. Dropping call. |
Port |
Service index |
2349 |
Rej inc T38OLC, no common |
Deny inbound T38 OLC - incompatible mode, DIRIP connection. Dropping call. |
Port |
Service index |
2350 |
Rej inc T38OLC, idle state |
Deny inbound T38 OLC - IDLE state. Dropping call. |
Port |
Service index |
2351 |
Failed Xoip Attempt |
XOIP failed attempt, invalid call type. |
Xoip type |
Event type |
2352 |
Failed Fax Relay Xoip |
Fax Relay XOIP failed attempt. |
Xoip type |
Event type |
2353 |
Failed Modem Relay Xoip |
Modem Relay XOIP failed. |
Xoip type |
Event type |
2355 |
IGAR trunk limit exceeded |
Attempt to exceed the number of trunks allowed for Inter-Gateway Alternate Routing (IGAR) in this network region. |
Source NR |
IGAR in-use in NR |
2356 |
All IGAR managers in-use |
All Inter-Gateway Alternate Routing (IGAR) manager are in use. |
Source gateway |
Destination gateway |
2357 |
Failed Fax Prowler |
Prowler reports channel cannot go to FAX mode. |
Port |
0 |
2358 |
Failed Fax Media Gateway |
Gateway reports channel cannot go to FAX mode. |
Eph port |
0 |
2360 |
RejReqMode-no common mode |
Deny inbound RM - no common profile. Already in a sequence, have a collision. |
PortID |
Service index |
2361 |
RejStartT38-no common |
Cannot start RM sequence -no common profile between endpoint and region/hw (VOIP detected a fax tone) |
Port |
Service index |
2362 |
Multimedia OLC rejected |
Reject inbound multimedia Open Logical Channel (OLC) due to state mismatch. |
PortID |
Call ID |
2363 |
Multimedia OLCReject received |
Multimedia reject outbound Open Logical Channel (OLC). A video endpoint is denying Communication Manager’s attempt to establish video. |
PortID |
Call ID |
2364 |
BCF Rcvd-diff bandwidth |
Different confirming bandwidth than what is stored. |
-1 |
Confirming BW |
2365 |
RejStartT38-not in rgn/hw |
Cannot start RM sequence - T38 is not supported in region/hw intersection (VOIP detected a fax tone). |
Port |
Service index |
2366 |
RejAckT38-no modes in msg |
Deny inbound RM Acknowledgment. No data modes were received in the request. (Fast Request Mode - dcap ptr is null). |
PortID |
Service index |
2367 |
RejAckT38-no modes in msg |
Deny inbound RM Acknowledgment. No data modes were received in the request. (Fast Request Mode - no modes received). |
PortID |
Service index |
2368 |
RejAckT38-not common |
Deny inbound RM Acknowledgment. Mode received in Ack was not common (Fast Request Mode - TDM case). |
PortID |
Service index |
2369 |
RejReqMode-fast collision |
Deny inbound RM Acknowledgment. There is a collision, already in T38 sequence (Fast Request Mode case). |
PortID |
Service index |
2370 |
No VOIP activity detected |
VOIP inactivity has been detected by this media processor channel. Call will be torn down. |
Port index |
0 |
2372 |
MG link needs encryption |
Hardware codecs do not match. There is a non-encrypted H.248 signaling link on the gateway and a codec set with only encrypted codecs. Encryption keys cannot be left exposed on unencrypted signaling link. |
Gateway number |
Codec set used |
2373 |
No Video BW available |
No bandwidth is available for video. If Event Data 1 and Event Data 2 are both 0, no bandwidth is available for video and video is removed for the duration of the call. |
NR1 |
NR2 |
2374 |
No Priority BW available |
A priority video caller was not able to get bandwidth to make a video call. |
NR1 |
NR2 |
2375 |
OLC master/slave conflict |
OLC mismatch, master/slave mismatch. |
PortID |
Codec |
2376 |
No codec set defined in ip-network-region. |
Master portId |
Slave portId |
|
2377 |
Avc Cannot start Request Mode sequence |
Cannot start Request Mode sequence because no fax capabilities received from the endpoint. |
IP ept port |
IP ept NR |
2378 |
Deny inbound Request Mode |
Deny inbound Request Mode because T.38 is not supported on either in the network region or media resource |
IP ept port |
IP ept NR |
2379 |
Cannot build CLEAR IGC |
Cannot build CLEAR IGC because clear channel is OFF in the codec set (page 2). |
Port |
codecSet # used for the IGC |
2380 |
Old media processor firmware, does not support Clear Channel. |
Trying to setup a clear data call but media processor firmware is old and does not support Clear Channel. |
Angel |
PNN |
2381 |
Avc Could not add ports |
Could not add ports to primary subconference. |
Port index |
0 |
2382 |
Avc Could not req IGMC |
Could not acquire IGMC. |
Port index |
0 |
2384 |
Avc Closing while active |
MCU closing during active conference. |
0 |
0 |
2385 |
Avc Mcu non-video port |
MCU port is not video enabled. |
MCU port index |
0 |
2386 |
Avc Mcu selection failed |
No MCU available that suits the conference. |
0 |
0 |
2387 |
Avc Conference delayed |
AVC flow control delayed. |
0 |
0 |
2388 |
Avc High usage denial |
AVC flow control denied. |
0 |
0 |
2389 |
Avc Trk member limited |
AVC trunk member limited. |
Conference ID |
Port Count |
2390 |
Avc Video Not Allowed |
AVC: Network Region (NR) does not allow video. |
MCU region |
MCU region |
2391 |
Video Not Allowed |
NR does not allow video. |
NR1 |
NR1 |
2392 |
Avc Mcu drop’d inuse port |
AVC: MCU dropped inuse port. |
MCU number |
0 |
2393 |
Avc: MCU rejected port setup |
Avc: MCU rejected port setup. |
MCU number |
0 |
2394 |
Avc: Port request failed |
AVC: Port request failed. |
0 |
0 |
2395 |
AVC: Bridge move failure |
AVC: Bridge move failure. |
0 |
0 |
2396 |
No IGMC available |
No IGMC available on MCU. |
Port index |
0 |
2397 |
No ports free, either administered or reported by MCU. |
Conference ID |
MCU number |
|
2398 |
Inter-region network connection failed. |
Source Gateway |
Destination Gateway |
|
2399 |
DNY_CLASS_NO_CAP |
CPTR with no cadence capability requested, not found. |
0 |
0 |