Connection manager denial events

Last Updated : Dec 12, 2023 |

Denial Events generated by the Connection Manager are listed in the following table.

Table 1: Connection Manager denial events (2300 - 2399)

EventType

Event Description, as it is displayed on the event log (keyword)

Explanation

Event Data 1

Event Data 2

2300

Ept capabilities mismatch

Endpoint connects to TDM bus or is hairpinned capabilities mismatch.

IP ept region

Failed region

2301

Tran/rec codec mismatch

Transmitted or received codec mismatch.

PortID

Codec,

Call ID

2302

Ip_ept is in loopback

Illegal loopback condition.

PortID

Call ID

2303

Silence suppress mismatch

Endpoint connects to TDM bus or is hairpinned silence suppression mismatch.

UID

Port-ID

2306

Reject outbound OLC

Reject outbound OLC.

PortID

Cause,

CID

2307

TDM resource blockage

Time Division Multiplexed (TDM) resource blockage.

Service index

0

2308

Selected codec mismatch

Codec no longer supported.

PortID

Codec,

Call ID

2309

Drop call codec mismatch

Drop call, codec mismatch.

port-id/ LAN region/UID

Call ID/LAN region/message

2310

Invalid regions

Invalid region.

Port

Service index

2311

Invalid codec region

Invalid codec region.

Port

Service index

2312

No DSP resource

No Digital Signal Processor (DSP) resource.

Port

Service index

2313

No free list channels

No channels on free list.

2314

No channel resources

No channel resources.

IP ept region

Failed NR

2315

Not enough capacity

Not enough prowler (media processor) capacity.

Port

Service index

2316

Drop call, no bandwidth for endpoint’s codec.

PortID

Call ID

2317-

2328

not assigned

2329

No BW, prowler <--> IP ept

No available bandwidth (BW) channel resources from the endpoint to the necessary resources. The call fails.

Net-work region of the end- point

Pre-ferred desti_nation net- work region

2330

No BW, prowler <--> prowler

No bandwidth channel resources between processors.

Master NR

Slave NR

2331

No VOIP channel, PN <--> PN

No Voice Over IP channel resources between port networks.

Port

Service index

2332

No BW, prowler <--> MG

No bandwidth channel resources between processor and gateway.

LAN region

LAN region

2333

No VOIP channel, PN <--> MG

No Voice Over IPchannel resources between port network and gateway.

Port

Service index

2334

No channel resources

No available bandwidth to access the necessary resources. The call fails.

Net-work region (from)

Net-work region (to)

2335

RejReqMode-no common mode

Deny inbound RM, not compatible with modes received in request.

Port

Service index

2336

RejReqMode-no common mode

Deny inbound RM, cannot arrive at common profile.

Port

Service index

2337

RejReqMode-no modes rcvd

Deny inbound RM, no data modes were received in request.

Port

Service index

2338

RejReqMode-not 2 connectd

Deny inbound RM, there are not two pt_conn parties on call.

Port

Service index

2339

RejReqMode-no common mode

Deny inbound RM dirip ept, no common profile.

Port

Service index

2340

T38Fail-no voip resources

Insufficient voip resources.

Port

Service index

2341

T38Fail-far end timeout

Far-end timeout.

Port

Service index

2342

T38Fail-near end timeout

Near-end timeout.

Port

Service index

2343

ReqMode reject received

Request reject received - TDM/HP connection.

Port

Reason for rejection :

  • (MODE_UNAVAILABLE)

  • MULTIPOINT_CONSTRAINT

  • REQUEST_DENIED

2344

ReqMode reject received

Request reject received - DIRIP connection.

Port

Reason for rejection:

  • MODE_UNAVAILABLE

  • MULTIPOINT_CONSTRAINT

  • REQUEST_DENIED

2345

ReqMode release received

Request release received - TDM/HP connection.

Port

Service index

2346

ReqMode release received

Request release received, DIRIP connection.

Port

Service index

2347

Rej inc T38OLC, not seq'd

Deny inbound T38 OLC - not in sequence, dropping call.

Port

Service index

2348

Rej inc T38OLC, no common

Deny inbound T38 OLC - incompatible mode, TDM/HP connection. Dropping call.

Port

Service index

2349

Rej inc T38OLC, no common

Deny inbound T38 OLC - incompatible mode, DIRIP connection. Dropping call.

Port

Service index

2350

Rej inc T38OLC, idle state

Deny inbound T38 OLC - IDLE state. Dropping call.

Port

Service index

2351

Failed Xoip Attempt

XOIP failed attempt, invalid call type.

Xoip type

Event type

2352

Failed Fax Relay Xoip

Fax Relay XOIP failed attempt.

Xoip type

Event type

2353

Failed Modem Relay Xoip

Modem Relay XOIP failed.

Xoip type

Event type

2355

IGAR trunk limit exceeded

Attempt to exceed the number of trunks allowed for Inter-Gateway Alternate Routing (IGAR) in this network region.

Source NR

IGAR in-use in NR

2356

All IGAR managers in-use

All Inter-Gateway Alternate Routing (IGAR) manager are in use.

Source gateway

Destination gateway

2357

Failed Fax Prowler

Prowler reports channel cannot go to FAX mode.

Port

0

2358

Failed Fax Media Gateway

Gateway reports channel cannot go to FAX mode.

Eph port

0

2360

RejReqMode-no common mode

Deny inbound RM - no common profile. Already in a sequence, have a collision.

PortID

Service index

2361

RejStartT38-no common

Cannot start RM sequence -no common profile between endpoint and region/hw (VOIP detected a fax tone)

Port

Service index

2362

Multimedia OLC rejected

Reject inbound multimedia Open Logical Channel (OLC) due to state mismatch.

PortID

Call ID

2363

Multimedia OLCReject received

Multimedia reject outbound Open Logical Channel (OLC).

A video endpoint is denying Communication Manager’s attempt to establish video.

PortID

Call ID

2364

BCF Rcvd-diff bandwidth

Different confirming bandwidth than what is stored.

-1

Confirming BW

2365

RejStartT38-not in rgn/hw

Cannot start RM sequence - T38 is not supported in region/hw intersection (VOIP detected a fax tone).

Port

Service index

2366

RejAckT38-no modes in msg

Deny inbound RM Acknowledgment. No data modes were received in the request. (Fast Request Mode - dcap ptr is null).

PortID

Service index

2367

RejAckT38-no modes in msg

Deny inbound RM Acknowledgment. No data modes were received in the request. (Fast Request Mode - no modes received).

PortID

Service index

2368

RejAckT38-not common

Deny inbound RM Acknowledgment. Mode received in Ack was not common (Fast Request Mode - TDM case).

PortID

Service index

2369

RejReqMode-fast collision

Deny inbound RM Acknowledgment. There is a collision, already in T38 sequence (Fast Request Mode case).

PortID

Service index

2370

No VOIP activity detected

VOIP inactivity has been detected by this media processor channel. Call will be torn down.

Port index

0

2372

MG link needs encryption

Hardware codecs do not match. There is a non-encrypted H.248 signaling link on the gateway and a codec set with only encrypted codecs. Encryption keys cannot be left exposed on unencrypted signaling link.

Gateway number

Codec set used

2373

No Video BW available

No bandwidth is available for video.

If Event Data 1 and Event Data 2 are both 0, no bandwidth is available for video and video is removed for the duration of the call.

NR1

NR2

2374

No Priority BW available

A priority video caller was not able to get bandwidth to make a video call.

NR1

NR2

2375

OLC master/slave conflict

OLC mismatch, master/slave mismatch.

PortID

Codec

2376

No codec set defined in ip-network-region.

Master portId

Slave portId

2377

Avc Cannot start Request Mode sequence

Cannot start Request Mode sequence because no fax capabilities received from the endpoint.

IP ept port

IP ept NR

2378

Deny inbound Request Mode

Deny inbound Request Mode because T.38 is not supported on either in the network region or media resource

IP ept port

IP ept NR

2379

Cannot build CLEAR IGC

Cannot build CLEAR IGC because clear channel is OFF in the codec set (page 2).

Port

codecSet # used for the IGC

2380

Old media processor firmware, does not support Clear Channel.

Trying to setup a clear data call but media processor firmware is old and does not support Clear Channel.

Angel

PNN

2381

Avc Could not add ports

Could not add ports to primary subconference.

Port index

0

2382

Avc Could not req IGMC

Could not acquire IGMC.

Port index

0

2384

Avc Closing while active

MCU closing during active conference.

0

0

2385

Avc Mcu non-video port

MCU port is not video enabled.

MCU port index

0

2386

Avc Mcu selection failed

No MCU available that suits the conference.

0

0

2387

Avc Conference delayed

AVC flow control delayed.

0

0

2388

Avc High usage denial

AVC flow control denied.

0

0

2389

Avc Trk member limited

AVC trunk member limited.

Conference ID

Port Count

2390

Avc Video Not Allowed

AVC: Network Region (NR) does not allow video.

MCU region

MCU region

2391

Video Not Allowed

NR does not allow video.

NR1

NR1

2392

Avc Mcu drop’d inuse port

AVC: MCU dropped inuse port.

MCU number

0

2393

Avc: MCU rejected port setup

Avc: MCU rejected port setup.

MCU number

0

2394

Avc: Port request failed

AVC: Port request failed.

0

0

2395

AVC: Bridge move failure

AVC: Bridge move failure.

0

0

2396

No IGMC available

No IGMC available on MCU.

Port index

0

2397

No ports free, either administered or reported by MCU.

Conference ID

MCU number

2398

Inter-region network connection failed.

Source Gateway

Destination Gateway

2399

DNY_CLASS_NO_CAP

CPTR with no cadence capability requested, not found.

0

0