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Denial Events generated by the user manager are listed in the following table.
Event Type |
Event Description (keyword) |
Explanation |
Event Data 1 |
Event Data 2 |
|---|---|---|---|---|
3700 |
IP GRJ DH Exchange failure |
DH-exchange from GRQ failed. Missing or incorrect data. |
UID |
IP address |
3701 |
IP Trunk DH Exchange failure |
DH-exchange from trunk xRQ failed. Missing or incorrect data. |
UID |
IP address |
3702 |
EMU:more than one act ca |
EMU - user has more than one active call appearance during registration or deregistration operation. |
Local UID |
Registration count |
3703 |
EMU:user not registered |
EMU - trying to deregister a user that is not registered. This is a misop by the caller. |
Local UID |
UID |
3704 |
EMU:no dereg on act user |
EMU - trying to deregister a user that has active calls. |
Local UID |
CID or UID |
3705 |
EMU:no reg-cur user reg |
EMU - trying to register on an already currently registered user. |
Local UID |
CID or 0 |
3706 |
No VOIP Resource |
H248Msg:ErrorHandler() VOIP Resources unavailable. |
Gateway ID |
Context ID from Media Gateway |
3707 |
No MG Resource |
H248Msg:ErrorHandler() no gateway resource available. |
Gateway ID |
0 |
3708 |
No time slot on MG |
Flexible Ann Allocation. All the time slots are exhausted on media GW. |
Gateway ID |
Context ID from Media Gateway |
3709 |
Off-Pbx Stn OOS/License failure |
Station is out of service or license failed. |
FN UID |
Station UID |
3710 |
EMU:no reg-user emergency |
EMU - trying to register on an endpoint that recently made an E911 call, the endpoint can be the potential visitor or home user. |
Current user |
UID |
3711 |
Warning MM hist-info rem |
History-Info removed from SIP message for a MM user.This behavior is correct per requirements but can be confusing. The Support Request History field is set to no on this trk grp and if a MM user is involved then mis-admin is likely for this trk grp. |
UID |
Trunk Group Index |
3712 |
ESIG MG-VoIP FW mismatch |
VoIP FW / MG FW mismatch: VoIP cannot ESIG to ephs, but MG's FW version states that it can. |
Gateway ID |
Context ID from Media Gateway |
3713 |
VOA playing, Btn denied |
If VOA (VDN of Origin Announcement) is playing, then button push on any other line appearance is not allowed. |
Current user UID (Cur_user) |
NULL |
3714 |
Agent login failure |
INVITE is rejected since invalid INVITE FNU parameters is received. Password is present but Agent ID is missing. |
Current PRI Signaling UID (UID Cur_psuid) |
Current B-Channel UID (UID Cur_buid) |
3715 |
QSIP: data cont. missing |
This is an incorrect use of H.323 trunk with QSIP enabled, since there is no surrounding SIP tunnel. |
Current B-Channel UID (UID Cur_buid) |
current nca-tsc UID (UID Cur_tuid) |
3717 |
QSIP SipBchTerm: no data |
This can occur due to erroneous route pattern configuration. Incorrect pure SIP trunk is seized. Instead of pure SIP trunk it should use QSIG leg of the QSIP pair. |
Current B-Channel UID (UID Cur_buid) |
Call ID |
3718 |
QSIP: Invalid Response |
A response for QSIP INVITE is received on a non QSIP enabled SIP trunk. It is not a supported network administration. |
Connected party UID |
Call ID |
3719 |
QSIP Enable QSIP on SigGr |
This occurs due to QSIP administration issue. QSIP is not enabled on signaling group. |
Signaling Group |
Trunk member UID where the issue occurs. |
3720 |
QSIP Enable QSIP on TrkGr |
This occurs due to QSIP administration issue. QSIP is not enabled on trunk group. |
Trunk Group |
Trunk member UID where the issue occurs. |
3721 |
QSIP Invalid SigGr Pair |
This occurs due to QSIP administration issue as the signaling group references are either invalid or empty. Signaling group A should point to signaling group B and signaling group B should point back to signaling group A. |
Signaling Group A |
Signaling Group B |
3722 |
QSIP Invalid TrkGr Pair |
This occurs due to QSIP administration issue as the trunk group references are either invalid or empty. Trunk group A should point to trunk group B and trunk group B should point back to trunk group A. |
Trunk Group A |
Trunk Group B |
3723 |
QSIP Member use diff Pair |
Both trunk group member has valid QSIP administration but use different trunk or signaling group pairs. This can occur due to QSIP administration issue. |
Trunk member UID A |
Trunk member UID B |
3724 |
SIP video dynRTP mismatch |
This occurs when a video call cannot be supported in SIP and H.323 interworking due to dynamic RTP payload mismatch. |
0(SIP)/1(H323) |
Media IP address |
3725 |
IGAR termination failure |
IGAR termination is denied as user does not have any call appearance. |
Current user UID (Cur_user) |
Type of call |
3726 |
Insufficient SIP bandwidth |
SIP call is denied due to insufficient CAC bandwidth |
Current B-Channel UID (UID Cur_buid) |
Call ID |
3727 |
Call in reconstruct state |
The call termination is rejected due to an on-going active call, which is in reconstruction state. |
Current user UID (Cur_user) |
Call appearance |
3728 |
FGDN Table not correct |
FGDN Table not administered correctly. |
Route pattern |
UID |
3729 |
FGDN RP not correct |
FGDN Route Pattern not administered correctly. |
Route Pattern |
UID |
3730 |
NO HIDDLN for ast2 xfer |
AST II transfer is denied since no hidden line appearance is available for AST 11 transfer. |
Station UID |
Current user UID (Cur_user) |
3731 |
Incompatible caps for endpt |
Resources were available, but could not be used because of endpoint capabilities incompatibility. |
Endpoint port |
Endpoint UID |
3732 |
No location Proxy Route |
No location proxy select route pattern is defined, so REFER is rejected. |
NA |
NA |
3733 |
Insufficient MOIP rsrcs |
MoIP resources are unavailable. |
Gateway number |
ContextID that is received from the MG |
3735 |
This occurs when SIP calls exceeding maximum calls is allowed in the system, so return without creating an object. |
Maximum SIP calls in system |
Current number of SIP calls |
|
3736 |
Video Encryption mismatch |
A video call is denied in SIP and H.323 interworking due to encryption mismatch. |
UID |
Call ID |
3737 |
Feature on SVC Link |
This occurs when feature is administered on a service link since features on service link are not allowed. |
Current user UID (Cur_user) |
Call appearance to simulate bridge |
3738 |
No Softswitch admin |
Soft switch is not administered for failover event on a signaling group. |
UID |
Current PRI Signaling UID (UID Cur_psuid) |
3739 |
ASAC: Calls over Budget |
Active call count is currently greater than the budget administered on the trunk form. |
Administered outgoing budget on trunk |
outgoing active call count |
3740 |
TLS phone no certificate |
Communication Manager rejects the TLS connection because the endpoint did not provide an Identity certificate. |
UID |
Endpoint IP address |
3741 |
SA8886 Deny Incoming call |
SA8886 has denied incoming call. |
Digits |
0 |
3742 |
Direct CES link Exceed |
Denial event when direct CES subscription count is exceeded than MAX_ONEX_SUB_DIR. |
UID |
Direct connection count |
3743 |
Total CES link Exceed |
Denial event when indirect (via SM) CES subscription count is exceeded than MAX_ONEX_SUB. |
UID |
Count |
3744 |
Add codec other than OPUS |
For a H323 call, codec set having only OPUS codec is not allowed. |
UID |
Call ID |
3745 |
No such button on station |
This event occurs when FNU is received but there is no corresponding feature button on station. |
Current PRI Signaling UID (UID Cur_psuid) |
Current B-Channel UID (UID Cur_buid) |
3746 |
Res Pri hdr err send 417 |
This event occurs when Communication Manager received an incorrect Resource-Priority along with a required header option tag for O_RESOURCE__PRIORITY. Hence Communication Manager will respond with 417 response. |
Call ID or Current B-Channel UID (UID Cur_buid) |
UID |
3747 |
XMOB preserved call exist |
This event occurs when the Communication Manager receives SETUP from XMOBILE IP Dect station for which a call already exists in preserved state. |
Station UID |
Current B-Channel UID (UID Cur_buid) |
3749 |
NRG-Loc name inconsistent |
An administration error occurred; Communication Manager has received a response for bandwidth PUBLISH but the response does not include location name. |
Network Region Group |
Vector iterator of store nrg_bw_tuple |
3750 |
Hotline brg app failure |
Hotline feature is not supported for bridged appearance on SIP station. |
primary user for bridge appearance |
UID |
3751 |
Block Mobility call |
OPTIM call (non-OPS) is not allowed to extend in telecommuter mode when SA9135 is enabled. |
originating UID |
Call ID |
3752 |
OPTIM in call FAC failed |
This event occurs when a user is trying to invoke in-call FAC during an improper call state, which is not supported. It could be that call has a shared voice connection or there is no call appearance left. |
Station UID associated with the trunk member. |
Feature activation code. |
3753 |
Init Publish Not Done |
This event occurs when Communication Manager does not send the INIT publish to Session Manager yet and all the requests that Communication Manager receives except for OPTION, SUBSCRIBE, NOTIFY are rejected with a 603 response code. Note:- This applies only if Communication Manager is in cluster mode. |
Init homing status of CM. 0 - INIT_PUB_NOT_DONE 1 - INIT_PUB_DONE 2 - INIT_PUB_IN_PROG |
SIP request received by Communication Manager |
3754 |
Reg forbidden on this CM |
This event occurs when Communication Manager forcefully unregister a station because Communication Manager is in passive mode.
Note:
This is applicable only if Communication Manager is in cluster mode. |
NA |
NA |
3756 |
Unhomed Stn Orig deny |
This event occurs when a user is not homed on this Communication Manager, the call origination for this user is not allowed.
Note:
This is applicable only if Communication Manager is in cluster mode. |
Current User |
Homing status of the user:
|
3757 |
Message Cellular VM Detected |
This event occurs when voice mail is detected. The voice mail of EC500 receives the call instead of EC500, and so Communication Manager drops the call. |
Station UID |
Current B-Channel UID |
3758 |
AAAP link drop by UC STN |
This event occurs when Communication Manager receives an unexpected bye from AAAP/RAP link. |
Station UID |
Current B-Channel UID |
3759 |
Node: 323 Reg Forbidden |
This event occurs when an H323 station tries to register at cluster Node. H323 stations should register only at the designated Communication Manager. |
Station UID |
Index of Communication Manager, where this station is trying to register. |
3760 |
Node: MG Reg Forbidden |
This event occurs when a Media Gateway tries to register at cluster Node. Media Gateway should register only at the designated Communication Manager. |
NA |
Index of Communication Manager, where this Media Gateway is trying to register. |
3761 |
Deny 323 Reg, HomePolicy |
This event occurs when the H323 station has a COR whose homing policy is not configured as persistent. |
Station UID |
Index of Communication Manager, where this station is trying to register. |
3762 |
Deny 323 Reg, PrefCM |
This event occurs when the H323 station has a COR with a persistent homing policy, but its preferred CM is not the designated Communication Manager. |
Station UID |
Index of Communication Manager, where this station is trying to register. |
3763 |
DNY_323_REG_DESIG_CM_PASSIVE (UM_DNY_BASE+63) |
This event occurs when a H.323 station tries to register on a designated CM who is in passive mode. Passive designated CM cannot take any H.323 station registrations. |
Station UID |
Index of Communication Manager, where station is trying to register. |
3900 |
MG No G711 fback support |
Media Gateway on which T.38 fallback to G711 is attempted does not support the G711 fallback feature. |
Gateway number |
NA |
3901 |
V150: No GW support |
This event occurs when the selected gateway does not support v150mr. |
SID |
port |
3902 |
V150: No system mrmods |
This event occurs when there are no common modulations between gateway and administered codec-set. |
SID |
port |
3903 |
V150: No ept MOIP memory |
Error occurs as the endpoint is out of MoIP/V150 memory. |
SID |
Direction of caps to or from the endpoint |
3904 |
V150: No igc MOIP memory |
Error occurs as there is no MoIP/V150 memory to store caps in IGC ephemeral. |
SID |
Port table index |
3905 |
V150: No RTP RFC2833 |
Cap does not support RFC2833 DTMF (telephone-events) over RTP. RFC2833 is crucial to the DSP for supporting V.150.1. Either of the intersections such as IP endpoint or gateway or administered codec-set do not have RFC2833 in cap. Another reason is the configuration of the IP DTMF transmission mode in the system-parameters ip-option form, which is not set as rtp-payload. |
SID |
Administered Codec set number |
3906 |
T38ECM: No GW support |
ECM is optioned on codec-set. But gateway selected for T38 does not support ECM. T38 is going to proceed with ECM=off. |
Codec set |
Gateway number |
3907 |
V150: No common ANS evnts |
This event occurs when there is no common RFC2833 ANS events for V150mr. |
SID |
Administered Codec set number |
3908 |
V150: No common SSE evnts |
Modem Relay (MR) is not supported. Audio and MR events are not common. |
SID |
Administered Codec set number |
3909 |
V150: No common mrmods |
Occurs when there is no common modulations for V150mr in admin, gateway capex and SDP. |
SID SID |
Administered Codec set number |
3910 |
V150: No RTP RFC2833 |
One or both endpoints do not support RFC2833 DTMF (telephone-events) over RTP Which is required for V150mr. |
IP endpoint region 1 |
IP endpoint region 1 |
3911 |
Toll compliance - call route failure |
If SA9122 is used, then public and private trunks with different locations cannot be used in the same call. |
Location 1 |
Location 2 |
3912 |
V150: no resources avail |
Gateway supports V150 but it has no V150 resources available. |
SID |
port |
3913 |
Max Num of Video Endpts |
This event occurs when maximum number of allowed video IP endpoints is active on video calls. No more video calls can be allowed. |
SID |
Codec set |
3914 |
NRG denied BW by SM |
Bandwidth for Network Region Group (NRG) is denied by SM in response to bandwidth PUBLISH sent by CM in SM managed bandwidth. |
Network region group number |
Precedence Level and pool type. |
3915 |
RFC2833 TTR not supported |
The underlying media resource could not connect TTR in CM_RFC2833_DG mode. This mode is only supported by AMS and Gateways having CAPEX for RFC2833 digit determination. |
Port requesting TTR |
NA |