Restoring the PMS Link

Last Updated : Sep 18, 2023 |

Procedure

  1. Determine the status of the PMS Link.

    Enter status pms-link, and make sure that the PMS Link is not busied out for maintenance. If the link is down, then continue with the next step.

  2. Where does the PMS Link connect?

    Enter display system-parameters hospitality, and find out the destinations of the PMS Link.

  3. Determine the status of the data extension.

    Enter status data extension, and verify whether the data extension is in the in-service/idle state. If the data extension is not available, then look for the extension number in Alt Namefield of the Error Log. See XXX-BD (Common Port Circuit Pack/Media Module)for resolutions.

  4. Is the external PMS device available?

    Make sure that the PMS device is ON-LINE and ready for service. Check the physical connectivity between Data Module and the PMS device.

  5. If the problem is not found in the above steps, check the PROCR for any problems.

Result

When restoring the PMS link, it is necessary to execute maintenance test on different objects that comprise the PMS link. It is recommended that you busyout the PMS link before trying to restore the link. When the PMS Link is busied out, every PMS Link maintenance action is deactivated, and interference with tests of other MOs is prevented.