Cause
Processor Ethernet (PE) on the other server is not responding. Cannot ping the other server over the network used by the Processor Ethernet interface.
Proposed Solution
Procedure
- Log on to Communication Manager SMI.
- Click the Administration tab and select Server (Maintenance).
- On the left navigation menu, click Status Summary. The system displays Status Summary screen.
- Verify that the other server in the duplicated server pair is running and that the Processor Ethernet status is not Down.
- If the other server in the duplicated server pair is not running, the status of Mode is Not Ready and the display of items such as Alarms are blank.
- If he Processor Ethernet status is not Down, run the troubleshooting procedures for the alarms on the other server.
Execute the Ping diagnostic test to verify that the other server responds to a ping test. If it does not, execute the Ping diagnostics test from the other server to verify that it is connected to the corporate LAN.