ARB Event ID 14

Last Updated : Oct 07, 2020 |
Alarm level

MIN

Alarm text

Standby failed to come back up

Cause

The standby server in a duplex system is nonoperational for longer than 15 minutes and cannot generate alarm on its own behalf. Typical causes are:

  • The rolling Linux reboots due to reloading of a rolling Communication Manager or a failure to start Communication Manager.

  • A server was turned down (manually or UPS failure) for more than 15 minutes without first being taken out of service (busied out). The correct procedure for doing a stop on a standby server is to busy it out first, then stop it.

Proposed Solution

Go to the Avaya Support website at http://support.avaya.com to open a service request.