Use the Management Information System (MIS)/Call Management System (CMS) to monitor MIS busyouts during administration of MIS translations. There are no hardware failures associated with this MO.
The MIS/CMS is an adjunct processor that collects Automatic Call Distribution (ACD) data sent from the switch. To change MIS translations, enter busyout mis at the G3-MT. When the MIS is busied out, the switch stops sending ACD data to the MIS, and a Warning alarm is raised.
When the busyout mis is complete, enter release mis at the terminal. This clears the Warning alarm and allows the switch to send ACD data to the MIS.