_PE 3 Major alarm: Processor Ethernet service is down

Last Updated : Oct 07, 2020 |
MO name in log

_PE 3

Alarm level

MAJ

Alarm text

Can't ping the device used for the PE Health Check or the IP interface used for the PE on the other server.

Cause

Processor Ethernet service is down. Cannot ping the PE Health Check device and the IP interface used for the PE on the other server.

Proposed Solution

Procedure

  1. Run the tests listed for the alarms associated with _PE 1 and _PE 2.
  2. Verify if the server is connected to the corporate LAN.
  3. If NIC alarms are present, follow the troubleshooting procedures for those alarms. For more information, see Verify NIC Options Test (#1511) in Maintenance Alarms for Avaya Aura® Communication Manager, Branch Gateways Servers.
  4. Verify that the corporate LAN is working.