PLAT-ALM (Platform Alarms)

Last Updated : Feb 17, 2025 |

The PLAT-ALM is a virtual Maintenance Object (MO) used by Communication Manager to keep track of its server and gateway alarms.

Note:

CMG can be seen in some gateway traps.

If there is an alarm against PLAT-ALM, do the following:

  1. Access the server’s Linux command line by entering the SAT command go shell.

  2. Log into the server’s Linux shell.

  3. View the server’s current list of alarms by entering almdisplay -v. See Avaya Aura®Communication Manager Server Alarms.

    Note:

    If the almdisplay command returns a failure message, such as: almdisplay: 4: Unable to connect to Multifilament, enter man almdisplay for command-related information.

  4. Troubleshoot and clear the problems by following the procedures for the maintenance object listed under either:

    • Avaya Aura®Communication Manager Server Alarms

    • Avaya Aura® Communication Manager SNMP Administration and Reference

An alternative procedure for an alarm against PLAT-ALM requires the following steps:

  1. Log into the server’s Web interface.

  2. View the server’s current list of alarms by clicking on the Display Alarms option.

  3. Troubleshoot and clear the problems by following the procedures for the appropriate Maintenance Objects (MOs) listed in the display.

    Note:

    After repairing the server or gateway, use the Linux command almclear to manually clear every server or gateway alarm. This action will also clear any alarms associated with PLAT-ALM. See Clearing Server Alarms in Avaya Aura®®Communication Manager Server Alarms.