Error type 0: Run the short test sequence first. If every test passes, run the long test sequence. Refer to each test’s description and follow its procedures. Both PMS Printer and Journal Printer are administered to the same extension, and the printer is not connected. Refer to the Procedures for Restoring the PMS Printer Link for resolution.

Error type 18: The Journal Printer Link has been busied out and the link is torn down. Enter release journal wakeup-log | pms-log to restore the link.

Error type 257: Link Retry test (#215) failed. Physical link cannot be set up, usually because of hardware problems such as power turn off or cable disconnect. See Procedures for Restoring the PMS Printer Link.

Error type 513: Physical link cannot be set up, usually because of hardware problems such as power turn off or cable disconnect. The PMS Printer Link physical link is down due to the following causes: cable to the printer device is disconnected, the printer device is powered off, or the data extension where the printer device connects to has been busied out. Check the connectivity of wire and cable among wall jacket, data module, and the printer device. Enter status data extension and verify that the data extension of the printer device is in the in-service/idle state. If the data extension is not available, see Procedures for Restoring the PMS Printer Link.

Error type 769: Link idle timer, link comes down. The printer device is in an off-line state, for example, paper jam or paper out. Check the printer device and act promptly to put it back to on-line state. Enter test journal wakeup-log | pms-log to set up the printer link.