No-LIC error log entries and recommended actions

Last Updated : Dec 12, 2023 |

Error type

Aux data

Associated test

Alarm level

On/off board

Command to resolve the error 49

1 ( 1)

MAJ

OFF

513 (2 )

MAJ

OFF

769 (3)

MAJ

OFF

1537 (4)

MAJ

OFF

1793 (5)

MAJ

OFF

2305 (6)

MAJ

OFF

2561 (7)

MAJ

OFF

49 These error are cleared by installing a valid license file that matches the hardware ID.

Notes:

  1. Error type 1: There is a serial number mismatch caused by:

    • Reference IPSI not responding, or motherboard not responding.

    • Expiration of the timer.

    • The system enters no-license mode.

  2. Error type 513: The license has expired and:

    • A license error failure has occurred.

    • The timer has expired.

    • The system enters no-license mode.

  3. Error type 769: The system is in the feature usage exceeds limits mode, and a license error failure has occurred. System feature use has exceeded limits, and the timer has expired. The system enters no-license mode.

  4. Error type 1537: The license file is missing or corrupted. The system enters no-license mode.

  5. Error type 1793: A software version mismatch has occurred. The system enters no-license mode.

  6. Error type 2305: The offer category of the license does not match the offer category in translations. The system enters no-license mode.

  7. Error type 2561: During the last attempted license file audit, the license server did not respond in time.