Call processing denial events (1225 - 1899)

Last Updated : Aug 29, 2023 |

Denial events 1225 - 1889 are described in the following table.

Table 1: Call Process denial events (1225 - 1899)

EventType

Event Description, as it is displayed on the event log (keyword)

Explanation

Event Data 1

Event Data 2

1225

All SBS extensions in use

Separation of Bearer and Signaling (SBS) Signaling call tried to allocate an SBS extension, but all SBS extensions are in use.

UID

Call ID

1226

Cannot get SBS Sig CID

Separation of Bearer and Signaling (SBS) Bearer call tried to retrieve SBS Signaling call Call ID.

UID

Call ID

1227

Can't send SBS ID to orig

Separation of Bearer and Signaling (SBS) Signaling call tried to send an INFO message with unique ID, but the message cannot be sent.

Call ID

SBS signaling

Call ID

1228

Non-bearer trk to SBS ext

A non-trunk call terminated to an allocated Separation of Bearer and Signaling (SBS) extension waiting to receive the Bearer SBS call.

UID

UID

1229

Unable to get ARS fac

Error occurred when getting the ARS Feature Access Code (FAC) to build the Separation of Bearer and Signaling (SBS) complete callback number.

UID

Call ID

1230

Unable to get country code

Error occurred when getting the local country code to build the Separation of Bearer and Signaling (SBS) complete callback number.

UID

Call ID

1231

Unable to get intl accode

Error occurred when getting the international access code to build the Separation of Bearer and Signaling (SBS) complete callback number.

UID

Call ID

1232

TTR err SBS ID dgt coll

Error occurred when trying to allocate a Touch Tone Receiver (TTR) to collect the Unique ID in-band at the terminating node.

Originating simple UID

Message Type

1233

Invalid SBS ID dgts/tmo

Invalid or partial Separation of Bearer and Signaling (SBS) Unique ID collected, or interdigit timeout while collecting Unique ID at SBS terminating node.

Message Type

Unique ID digits collected

1234

No VOA/Data Priv Active

VOA not played for this call because data privacy is active.

UID for party hearing VOA

UID

1235

No VOA COR Permissions

User (agent, Service Observer, etc.) cannot hear VOA because of lack of Class of Restriction (COR) permissions.

UID for COR checking

UID of latest VDN

1236

No PSA_DIS with ACD call

Deny Personal Station Access (PSA) disassociate because there is an Automatic Call Distribution (ACD) call on the telephone.

UID

UID of logical agent logged-in if there is an ACD call on this station

1237

TTR err IGAR ID dgt coll

Error occurred when trying to allocate Touch Tone Receiver (TTR) to collect the Unique ID in-band at the originating node.

Originating simple UID

Internal software return code error in digit collection

1238

Invalid IGAR ID dgts/tmo

Invalid or partial Inter-Gateway Alternate Routing (IGAR) Index collected, or interdigit timeout while collecting destination IGAR index at IGAR originating node.

Message Type

Digits Collected

1239

Deny ACB act to Self

Automatic Callback (ACB) to self cannot be activated.

UID

Call ID

1240

No response to IGAR DTMF

E-sigged digits three times with no response from the far end.

E-sig digit

Current IGAR UID

1241

Non-numerics in Invite FNU

Invite FNU contains non-numeric characters in the extension field.

UID

Call ID

1242

Off-net cvg/fwd threshold

Redirect off-net coverage or forward was blocked due to the threshold limit set on the system-parameters coverage screen.

Current user UID (Cur_user)

Approximate number of calls to this station currently redirected off-net

1243

Bandwidth limit exceeded

Bandwidth limit was exceeded on an endpoint or trunk group.

UID

Call ID

1244

DPT:TTR err idx dgt coll

Error occurred when trying to allocate TTR to collect the destination IGAR user index.

UID

Internal software return code error in digit collection

1245

DPT:TTR err UID dgt coll

Error occurred when trying to allocate TTR to collect calling/called party User IDs.

UID

Internal software return code error in digit collection

1246

Svs obsrv exceed max

New observer denied, maximum number of observers already in use.

UID

Call ID

1247

IGAR/DPT LDN grew too big

IGAR/DPT LDN converts to a number that is longer than ARS can process.

Current digit position in the LDN extension

Number of digits in buffer

1248

Deny observing self

Cannot observe yourself.

UID

Call ID

1249

No ETSI ACB available rcvd

Activating ACB on ETSI interface. The activation was denied because the public network did not send a CCBS/CCNR Available in Disconnect or Alert message.

UID

Call ID

1250

All Adjunct Users in use

Maximum number of switch classified (predictive dial) calls are in progress with call classifiers still attached. Adjunct user cannot be allocated for a switch classified (predictive dial) call.

Maximum number of Adjunct User

NA

1251

Invalid parameters in FNU Invite

Cur_psuid

Cur_buid

1252 - 1299

not assigned

Begin intercept type source of denials

1300

Digits prevent call route

MultiFrequency Compelled call not routed due to invalid digit, not enough digits, etc.

UID

Call ID

1301

Need MFC or TT dial type

Outgoing dial type is not MultiFrequency Compelled or Touch Tone (TT).

UID

Call ID

1302

Dgts needed or caller typ

Minimum digits not dialed before pressing feature button, or calling party is not a station or attendant.

UID

Call ID

1303

TTR queue type invalid

Touch Tone Receiver (TTR) queueing problem. Invalid TTR queue type found.

UID

Call ID

1304

Dgt absorbtion/insertion

Digit block requires preconditioning for digit absorption or insertion. Error in treatment. A Touch Tone Receiver (TTR) is available.

UID

Call ID

1305

Dgt collection software

Software error. Invalid return code

UID

Call ID

1306

Satlt dropped TGU B4 ansr

Italian outgoing tie (TGU) call dropped by satellite before answer.

UID

Call ID

1307

LoginID UID query failure

Query for User ID of logged-in Logical Agent’s LoginID failed.

UID

Call ID

1308

PNT or TIE restriction

Enforce (Public Network Trunk) PNT-PNT Restrictions. Post, Telephone, and Telegraph Administration (PTT) or TIE cannot connect to this PTT trunk.

UID

Call ID

1309

Data/Voice BCC setup fail

Trouble setting up voice to data or data to voice (change Bearer Capability Class) and/or outgoing Bearer Capability Class (BCC) for ISDN voice call.

UID

Call ID

1310

Incompatible term endpnt

Tried to terminate the call to incompatible endpoint.

UID

Call ID

1311

Routing software failure

Invalid return code. Software error.

UID

Call ID

1312

Route PTRN trunk unavail

No available trunks in the routing pattern.

UID

Call ID

1313

Remote DTGS invalid digit

Remote Direct Trunk Group Selection (DTGS) that was processing digits (after tie Trunk Access Code) from the preprocessing digit buffer to the digit buffer found invalid number of digits (0 or more than 10).

UID

Call ID

1314

Dgt collection setup fail

Error during setup for end-to-end signaling digit collection.

UID

Call ID

1315

Dgt collection setup fail

Error during setup for end-to-end signaling digit collection prevented setting an indication that the call was queued during termination waiting for a Touch Tone Receiver.

UID

Call ID

1316

No unrstrictd term point

No principal to terminate to, or it is termination restricted, and there is no termination coverage point.

UID

Call ID

1317

Coverage software failure

Software error. Termination to coverage point received invalid return code.

UID

Call ID

1318

Split UID query failure

Adjunct Switch Application Interface (ASAI) Direct Agent Call termination fails in querying for split User ID.

UID

Call ID

1319

Call record sftw failure

Incoming QSIG call completion ringout call. Failure retrieving suspended Temporary Signaling Connection (TSC) call record from service dispatcher.

UID

Call ID

1320

Call record sftw failure

Incoming QSIG call completion ringout call. Call completion ringout call record does not match Temporary Signaling Connection (TSC) call record retrieved from service dispatcher.

UID

Call ID

1321

Illegal term to rmt Audix

Adjunct Switch Application Interface (ASAI) switch classified call. Illegal attempt to terminate off-switch to a remote AUDIX.

UID

Call ID

1322

Data to station w/o H.320

Data call to station type endpoint. The station does not have the H.320 conversion flag set.

UID

Call ID

1323

Dgt collection setup fail

Error during end-to-end signaling digit collection setup. Origination from ISDN trunk or endpoint.

UID

Call ID

1324

Data Ext code calling

Code calling by a data extension.

UID

Call ID

1325

ASAI SCC to UDP nite svc

ASAI Switch Classified Call (SCC) to hunt group with Uniform Dial Plan (UDP) night service. This type of call cannot go off-switch.

UID

Call ID

1326

MM to Attd ctrld trunk

Multimedia user cannot call a trunk under attendant control, Attendant Control of Trunk Group Active (ACTGA). An attendant can take control of a trunk group using the event.

UID

Call ID

1327

Obtaining Attd UID fails

Call to trunk under attendant control (Attendant Control of Trunk Group Active (ACTGA)). Failure getting attendant User ID.

UID

Call ID

1328

Term to ACTGA Attd fails

Call to trunk under attendant control (Attendant Control of Trunk Group Active (ACTGA)). Failure terminating caller to controlling attendant.

UID

Call ID

1329

Term to inappropriate pt

Block termination to incoming-only type trunk or user with voice bearer termination to a DEXT group.

UID

Call ID

1330

Iterative term attd-retry

Call termination failure rerouting to attendant. Retry of termination to attendant was blocked to prevent an endless retry.

UID

Call ID

1331

Italian misoperation

Italian misoperation treatment.

UID

Call ID

1332

Data mod options qry fail

Reserving a pooled modem. Query of data module for its options failed.

UID

Call ID

1333

Term to modem failure

Seizing (terminating on) a pooled modem failed.

UID

Call ID

1334

Term to modem failure

Analog endpoint termination to pooled modem (after administrable time delay expires) failed.

UID

Call ID

1335

LWC blocked by msg_sv

Leave Word Calling. Async message response returns intercept.

UID

Call ID

1336

Tone detection timeout

Tone detector timeout without receiving a valid tone.

UID

Call ID

1337

Intrcpt tone from far end

Intercept tone received before remote end answers.

UID

Call ID

1338

Wait for answer timeout

Wait answer supervision was timed out on a call from a station or tie trunk.

UID

Call ID

1339

Auth code required

Digit analysis and routing problem. Authorization code required.

UID

Call ID

1340

Rmt cfwd invald local ext

The attendant activated call forwarding for a remote extension to an invalid local extension.

UID

Call ID

1341

Non-voice call intercept

Non-voice call was routed to attendant or announcement for intercept treatment. Switch to intercept tone treatment.

UID

Call ID

1342

Dest BCC incompatible

The destination bearer capability code is incompatible.

UID

Effective UID

1343

Need higher FRL to route

A higher Facility Restriction Level is needed to route the call.

UID

Effective UID

1344

Hop count restricted

The outgoing call is hop-count restricted.

Effective UID

Digits

1345

Multiparty caller paging

Paging equipment with more than 1 party on the call is inaccessible.

UID

Call ID

1346

Svc Obsrv from wireless

Service observing is not possible from wireless stations because they do not support “off-hook idle” state.

UID

Call ID

1347

Svc Obsrv dpm query fail

Query of dial plan manager to see if Feature Access Code service observing is optioned failed.

UID

Call ID

1348

No Fac Svc Observing

Feature Access Code service observing is not optioned.

UID

Call ID

1349

Term dial-up tst brdg app

Feature Access Code entered to do terminal dial-up test, not permitted on bridged appearances.

UID

Call ID

1350

Term dial-up tst term typ

Terminal dial-up test is not permitted on attendant, BRI, wt or analog type terminal, or the terminal does not have a call appearance active on the voice channel.

UID

Call ID

1351

More digits expected

Appending # to end of digit buffer. All digits have been processed for an Adjunct Switch Application Interface (ASAI) originated call, but more digits are expected to be collected.

UID

Call ID

1352

Port ntwk numbr too large

Facility access test specified a port network number greater than the maximum defined.

UID

Call ID

1353

Cabinet number too large

Malicious call trace specified a cabinet number greater than the maximum defined.

UID

Call ID

1354

SSC dialed ext's uid fail

Station Security Code (SSC) digit processing. The dialed extension’s User ID has lost its association with the extension number.

UID

Call ID

1355

Auth code reqired. (ASAI)

Call is an Adjunct Switch Application Interface (ASAI) phantom call and requires an authorization code. This is not permitted.

UID

Call ID

1356

ASAI SCC VDN destination

The first leg of an Adjunct Switch Application Interface (ASAI) Switch Classified Call (SCC) has Vector Directory Number (VDN) as destination.

UID

Call ID

1357

LAGT COR/COR restriction

There is a COR-to-COR restriction between the originating logical agent and the terminating facility.

UID

Call ID

1358

ASAI SCC term loginID

First leg of Adjunct Switch Application Interface (ASAI) Switch Classified Call (SCC) attempting to terminate to logical agent loginID. This is not allowed.

UID

Call ID

1359

LoginID extensn qry fail

Failure to determine if the loginID extension used for the Direct Agent call is associated with a logged-in agent.

UID

Call ID

1360

ASAI SCC term loginID

First leg of Adjunct Switch Application Interface (ASAI) Switch Classified Call (SCC) attempting to terminate to logical agent loginID. This is not allowed.

UID

Call ID

1361

Page data call preindictd

Paging is denied if data call preindication was activated.

UID

Call ID

1362

FAC follows priority FAC

Priority feature activation code must not be followed by other feature activation codes. (auth)

UID

Call ID

1363

SIP Agent logins max’d

Maximum number of simultaneous SIP EAS Agent logins exceeded.

UID

Number of

SIP Agents

1364

Not priority destination

Priority feature activation code must not be followed by other feature activation codes. (other)

UID

Call ID

1365

More digits needed to rte

Adjunct Switch Application Interface (ASAI) call. Need more digits to route on. There are no digits left to use in the preprocessing buffer, and no more digits are expected.

UID

Call ID

1366

BCC incompatibility

Auth code entered. Bearer Capability Class (BCC) incompatibility.

UID

Call ID

1367

BCC incompatibility

No auth code entered. Bearer Capability Class (BCC) incompatibility.

UID

Call ID

1368

MFC out dialing timeout

Outgoing MultiFrequency Compelled call under outpulse supervision. Interdigit or end-of-dialing timeout without any expectation of user completing dialing.

UID

Call ID

1369

Dgt tmout PCOL merge fail

Unexpected digit timeout. Drop of principal finds that it is a Personal Central Office Line (PCOL) group User ID. Merge of PCOL member(s) into the call fails.

UID

Call ID

1370

Digit timeout - drop fail

Unexpected digit timeout. Drop of non-Personal Central Office Line (PCOL)-type principal failure.

UID

Call ID

1371

Abbrv Dial DAC limit

Abbreviated Dialing was already dial accessed. The DAC can be dialed a maximum of 3 times to get the digits to route to.

UID

Call ID

1372

Abbrv Dial list/entry inv

Abbreviated Dialing. Invalid list and/or list entry.

UID

Call ID

1373

Abbrv Dial software fail

Abbreviated Dialing. Software error while retrieving the digits stored in the user’s abbreviated dial list.

UID

Call ID

1374

Agent skills enabled qry

Error while querying for system parameters to see if Expert Agent Selection (EAS) agent skills is enabled.

UID

Call ID

1375

Dbl agent login to statn

Agent is logging into a station that is already logged in by another agent.

UID

Call ID

1376

Agent login illegl source

Trunk user or Remote Access user trying to do Expert Agent Selection (EAS) agent login operation. This is not allowed.

UID

Call ID

1377

Last ACD call skill qry

Query for last Automatic Call Distribution (ACD) call’s skill fails.

UID

Call ID

1378

No hunt grp for split idx

Split group index from dialed digits is a non-existent hunt group number.

UID

Call ID

1379

Agent logout fail (auto?)

Agent logout failure. Might be logging out while auto-available.

UID

Call ID

1380

Agent login failure

Agent login failure retrieving number of digits in logical agent’s password. Login-id User ID was not found or invalid logical agent login-id extension.

UID

Call ID

1381

Agent login failure

Possible causes:
  • An agent logging into MCH split or adjunct controlled split is already logged in

  • The Expert Agent Selection (EAS) Enabled field on system-parameter features form is n

UID

Call ID

1382

agent login invalid/error

Login invalid or error condition.

UID

Call ID or Login-id in packed nyble format

1383

Agent login failure/error

Logical Agent (LAGT) failure getting agent login-id. Possible causes:
  • error initializing agent-stat table

  • login for a skill failed

  • TRAD logging into split already logged into

  • already logged into maximum number of splits.

UID

Call ID

1384

Agent logins maximum'd

Maximum number of simultaneous logins exceeded or agent login failed.

UID

Current count of logged-in agents

1385

Agent passwd digits fail

Failure retrieving logical agent password digits from Dial Plan Manager.

UID

Call ID

1386

Agent passwd mismatch

Agent’s password does not match administered password.

UID

Call ID

1387

Agent login invalid/error

Login invalid or error condition.

UID

Call ID

1388

Login acceptance fails

Logical Agent login processing of agent login message fails.

UID

Call ID

1389 Communication Manager Release 2.2 and earlier

Agent login max/error

Maximum number of simultaneous logins exceeded, or the agent failed the login digits check, for example, this agent is using someone else’s login-id.

UID

Call ID

1389 Communication Manager Release 3.0 and later

Agt CMS/BCMS login err

Non-EAS ACD split agent. Login processing failed.

UID

Call ID

1390

Work mode change failed

Change of Agent Work Mode to after-call-work failed.

UID

Call ID

1391

Work mode change failed

Change of Logical Agent Work Mode to aux-work failed.

UID

Call ID

1392

Work mode change failed

Change of Agent Work Mode to manual-in failed.

UID

Call ID

1393

Work mode change failed

Change of Agent Work Mode to auto-in failed.

UID

Call ID

1394

Agent feat act FAC error

Unrecognized Feature Access Code processed for Automatic Call Distribution (ACD) agent feature activation.

UID

Call ID

1395

Agent sup assist rqst er

Agent requesting supervisor assist. Possible causes:
  • split group invalid

  • agent not logged in

  • split group has no supervisor administered

UID

Call ID

1396

Split invalid/agent login

Adjunct Switch Application Interface (ASAI) requesting supervisor assistance. Possible causes:
  • split group invalid

  • agent not logged in

UID

Call ID

1397

Direct agent call setup

Supervisor assisted call to Expert Agent Selection (EAS) login ID. Error encountered in setting up Direct Agent Call.

UID

Call ID

1398

Direct agent calling COR

Supervisor assisted call to Expert Agent Selection (EAS) login ID. Direct agent calling Class of Restriction (COR) check failure.

UID

Call ID

1399

EAS not enabled

Activating Add/Remove Skill feature with Expert Agent Selection (EAS) disabled.

UID

Call ID

1400

EAS not enabled

Activating Add/Remove Skill feature with Expert Agent Selection (EAS) disabled.

UID

Call ID

1401

COR_AR_SKL query failure

Activating Add/Remove Skill feature COR_AR_SKL query failed. User ID structure not found.

UID

Call ID

1402

Skills COR restricted

Activating Add/Remove Skill feature. User has no Class of Restriction (COR) permission to Add/Remove Agent Skills.

UID

Call ID

1403

Console prmsn, EAS agent

Activating Add/Remove Skill feature. User has no console permission and is not an Expert Agent Selection (EAS) Agent. Activator is wrong type.

UID

Call ID

1404

LoginID prompt setup err

Activating Add/Remove Skill feature. Error in setting up the prompt for agent’s loginID.

UID

Call ID

1405

Skills prompt setup err

Setting up prompting for skill number in the Add/Remove Skills feature. Error in setting up prompt for agent’s skills.

UID

Call ID

1406

LoginID tenant nbr fail

Add agent skills translations. Failed to get the Tenant Number for the agent’s loginID.

UID

Call ID

1407

Skills tenant nbr fail

Add agent skills translations. Failed to get the Tenant Number for the agent’s skill.

UID

Call ID

1408

Tenant number mismatch

Add agent skills translations. Tenant Number of the Expert Agent Selection (EAS) agent’s loginID does not match the Tenant Number of the skill added.

UID

Call ID

1409

Skill level out of range

Add agent skills translations. Skill level out of range.

UID

Call ID

1410

Short to long digit mapping failed for the agent.

Remove agent skills translations. Query for Logical Agent’s (LAGT) DAC skill number failed.

UID

Digits

1411

DAC skill not removable

Remove agent skills translations. Logical agent’s DAC skill is not removable.

UID

Skill number

1412

Skills ftr msg failure

Add/Remove agent skills translations. Add/Remove Skills feature message sending to station server failed.

UID

Call ID

1413

DAC agent dest/split

Adjunct Switch Application Interface (ASAI) third party direct agent call. No DAC agent destination or split specified in message.

UID

Call ID

1414

DAC agent dgts to uid

Adjunct Switch Application Interface (ASAI) third party direct agent call. DAC agent digits conversion to User ID failure.

UID

Call ID

1415

DAC msg err/agent login

Adjunct Switch Application Interface (ASAI) third party direct agent call. Possible causes:
  • adjunct agent not logged in

  • adjunct gave the switch a wrong agent extension

  • adjunct gave the switch a wrong split extension

UID

Call ID

1416

Auth code dgt coll fail

Collecting authorization code digits as end-to-end signaling failed.

UID

Call ID

1417

TTR queueing invalid

Collecting authorization code digits. TTR queueing occurred in remote access. Not valid.

UID

Call ID

1418

Bsy vfy trk member

Error on query for busy status. Possible causes: trunk member specified greater than maximum trunks in group, or corrupted trunk index.

UID

Call ID

1419

COS restrctn Rus Intrsn

Class of Service of user does not permit access to Russian Power Trunk Intrusion feature.

UID

Call ID

1420

Bsy vfy call merge fail

Merging the busy-verifying call with the busy-verified call. Failure to find an available called party slot.

UID

Call ID

1421

Bsy vfy termination fail

Terminating the busy-verifying call to a trunk. Failure to find an available called party slot.

UID

Call ID

1422

Bsy vfy termination fail

Terminating the busy-verifying call to a trunk. Error getting the trunk’s index.

UID

Call ID

1423

Software invalid stim

Remote user activation/deactivation of a type of attendant call forwarding. Invalid stimulus received.

UID

Call ID

1424

Cfwd dest dgts storage

Activation of call forwarding. Call forward destination address is incomplete.

UID

Call ID

1425

Cfwd actvt error/denial

Activation of call forwarding. Error or denial of activation.

UID

Call ID

1426

Off prem extension size

Request remote switch to activate CF on one of its local extensions. Answer Distributed Communication System (DCS) off-premise station extension size is defined by destination digits dialed.

UID

Call ID

1427

FWDed party extension nbr

Activating call forwarding. Feature button IDs forwarded party extension number for which a user ID cannot be found.

UID

Call ID

1428

Phys ext not cfwd avail

Logged-in Expert Agent Selection (EAS) agent’s physical extension is unavailable for any “simple” (on switch?) call- forwarding.

UID

Call ID

1429

Rmte cfwd not allowed

Disallow remote call-forwarding of an Expert Agent Selection (EAS) loginID extension in all cases (for example, whether the loginID is logged into a terminal or not).

UID

Call ID

1430

COS deny cfwd activate

Class of Service of the user does not allow this call forwarding activation.

UID

Call ID

1431

Cfwd deact not allowed

Expert Agent Selection (EAS) agents are not permitted to deactivate call forwarding.

UID

Call ID

1432

Cfwd deact err/denial

Deactivation of call forwarding. Error or denial of deactivation.

UID

Call ID

1433

Held xfr call missing

Converse Data Return requires that there be a call held due to transfer while processing the Converse Data return code (CONV_DAT_RET).

UID

Call ID

1434

Held call retrieval fail

Converse Data Return processing failed to retrieve the suspended call record from the SD for the held call. The held call must be active on a Converse vector step.

UID

Call ID

1435

Invalid vec step typ/pty

Converse Data Return processing encountered an invalid vector step type or the party is invalid.

UID

Call ID

1436

No COS for ctl rstrctn

User Class of Service does not allow activation/ deactivation of controlled restrictions.

UID

Call ID

1437

Sys parm - dir call pkup

Directed-call-pickup system parameter is not enabled.

UID

Call ID

1438

Invalid usr dir call pkup

Directed call pickup attempt from invalid user (for example, not a station or attendant).

UID

Call ID

1439

Dir call pkup COR rsrtrct

Directed call pickup attempt from user without Class of Restriction (COR) permission.

UID

Call ID

1440

Dir call pkup non-station

Directed call pickup attempt on a call to an endpoint other than a station.

UID

Call ID

1441

Dir call pkup COR rsrtrct

Directed call pickup attempt to a station that has no Class of Restriction (COR) permission to accept directed call pickup.

UID

Call ID

1442

Ring check query failure

Directed call pickup attempt. Failure of query to see if called station is still ringing before completing the pickup to it.

UID

Call ID

1443

COS deny dat pvcy ftr act

Class of Service of the user does not allow activation of the data privacy feature.

UID

Call ID

1444

DS0 test call invalid

DS0 test call is valid only for incoming data trunk calls.

UID

Call ID

1445

Rmt emrg accs to attd dny

Emergency access call to attendant is not permitted from a remote user.

UID

Call ID

1446

Port ID/UID mapping fail

Facilities Access Test call. Trunk or Touch Tone Receiver (TTR) port id to User ID mapping failed.

UID

Call ID

1447

TTR port type query fail

Facilities Access Test call - Touch Tone Receiver (TTR) test. Communication Manager query for TTR port type fails.

UID

Call ID

1448

Tested not trunk or TTR

Facilities Access Test call - user type tested is neither a trunk or Touch Tone Receiver (TTR).

UID

Call ID

1449

Vis Imprd Svc incompatibl

Facilities Access Test call - this feature is not compatible with Visually Impaired Service.

UID

Call ID

1450

FAT call error

Facilities Access Test call. Possible causes:
  • Communication Manager error connecting to tone or maintenance timeslot

  • necessary number of digits not dialed for tone or timeslot call

  • on trunk or Touch Tone Receiver (TTR), call conversion of external ID to internal ID failed, or port id to User ID mapping failed.

UID

Call ID

1451

Connection to music error

Facilities Access Test call to a music port. Communication Manager error connecting to music.

UID

Call ID

1452

FAT non-ISDN COR rstrct

Facilities Access Test (FAT) call to a trunk. User is Class of Restriction (COR) restricted from making a FAT test of the non-ISDN trunk.

UID

Call ID

1453

FAT test RLT/DID illegal

Facilities Access Test (FAT) call to a trunk. FAT is not allowed for a Release Link Trunk (RLT) or Direct Inward Dialing (DID).

UID

Call ID

1454

Trk svc state change fail

Facilities Access Test call to a trunk. Failure moving trunk from out-of-service state to in-service. Might be a bad User ID.

UID

Call ID

1455

FarEnd TstLn nbr qry fail

Facilities Access Test call to a PRI trunk. Query for far end ISDN test line number failed (QTC_NUM).

UID

Call ID

1456

FarEnd TstLn nbr invalid

Facilities Access Test call to a PRI trunk. Invalid digit in far end test line number.

UID

Call ID

1457

FarEnd TstLn nbr invalid

Facilities Access Test call to a PRI trunk. Invalid digit in far end test line number.

UID

Call ID

1458

Wrg Bch svc/usg/mnt state

Facilities Access Test (FAT) call to a PRI trunk. Wrong B-Channel service, usage, or maintenance state to allow FAT test.

UID

Call ID

1459

Bad user Id

Facilities Access Test call to a trunk. Possible bad User ID.

UID

Call ID

1460

Trk grp qry/get TAC fail

Facilities Access Test call to a trunk. Failure of query to get trunk group User ID or failure to get trunk group’s “real” dial access code (DAC).

UID

Call ID

1461

User Cverage path missing

User activating Send All Calls does not have coverage path allowing Send All Calls. If user is an Expert Agent Selection (EAS) agent, neither the agent or station has a coverage path.

UID

Call ID

1462

Split group digits wrong

User activating/deactivating Position Busy. Wrong number of digits used to specify split group.

UID

Call ID

1463

Agent denied in split grp

Agent deactivating Position Busy, not allowed in split group.

UID

Call ID

1464

Agent not in aux work

Agent not in AUX_WORK activating Position Busy.

UID

Call ID

1465

Feature Invocation Failed

Send All Calls (SAC) or Position Busy feature activation/deactivation denied (for example, attendant is not allowed to activate/deactivate SAC).

UID

Call ID

1466

No call to xfr to AUDIX

Route transferred or call conferenced to AUDIX. There is no held call that would be transferred/conferenced in with AUDIX.

UID

Call ID

1467

No call to xfr to AUDIX

Route transferred or call conferenced to AUDIX, but the calling party was disconnected.

UID

Call ID

1468

Inelgbl invoker xfr AUDIX

Route transferred or conferenced call to AUDIX. Only the principal or covering user (or bridges of them) are allowed to invoke this feature.

UID

Call ID

1469

Invld remote ADX mach-nbr

Route remote transfer to AUDIX. Failure getting the remote principal’s AUDIX Machine number.

UID

Call ID

1470

No ADX mach-nbr/node-name

Route remote transfer to AUDIX. The remote principal’s AUDIX Machine number does not translate into an adjunct index.

UID

Call ID

1471

Invalid AUDIX mach-nbr

Route remote transfer to AUDIX. The remote principal’s AUDIX Machine number received is “0." Query for user’s serving AUDIX index fails.

UID

Call ID

1472

Invalid AUDIX mach-nbr

Route remote transfer to AUDIX. The remote principal’s AUDIX Machine number received is “0. Query for user’s serving AUDIX index returned “0. Query for the first AUDIX whose DCS link is up fails.

UID

Call ID

1476

Dat pvcy/rstrct ICOM call

User with data privacy or data restriction is trying to originate an ICOM call. This is not allowed.

UID

Call ID

1477

Invalid ICOM grp/dial cod

ICOM call handling. Invalid ICOM group or ICOM dial code of terminating station.

UID

Call ID

1478

Block iteratve Lst Nbr Dl

Last Number Dialed was accessed through an Abbreviated Dialing list. Do not allow it again.

UID

Call ID

1479

LND digits - DPM fail

User’s Last Number Dialed (LND) digits were not returned successfully by dial plan manager.

UID

Call ID

1480

LND digits - DPM fail

User’s Last Number Dialed (LND) digits were not returned successfully by dial plan manager. (software error)

UID

Call ID

1481

MASI setup not incmg ISDN

Multimedia Application Server Interface (MASI) path setup call - valid only for incoming ISDN calls.

1482

MCT on DCS trk disallowed

User activating Malicious Call Trace for a DCS trunk not allowed.

UID

Call ID

1483

MCT target type invalid

Malicious Call Trace target cannot be a group User ID. Must be a regular trunk port or PRI.

UID

Call ID

1484

MCT target not in a call

Malicious Call Trace target must actually be involved in a call.

UID

Call ID

1485

MCT call serv_d rtrv fail

Malicious Call Trace, cannot retrieve call record for the call traced.

UID

Call ID

1486

MCT trace resorce unavail

Malicious Call Trace activation by button cannot get trace resources.

UID

Call ID

1487

MCT start invld ctlr alrt

Malicious Call Trace. Invalid controller alerting return code.

UID

Call ID

1488

MCT deact dny by GRP_M/er

Malicious Call Trace deactivation (not via busyout) denied or error.

UID

Call ID

1489

MCT activator grp uid/uid

Malicious Call Trace activation failure getting individual User ID from activator group User ID.

UID

Call ID

1490

MCT activator COR rstrctd

Malicious Call Trace (MCT) activation. Activator’s Class of Restriction (COR) does not allow MCT feature access.

UID

Call ID

1491

Trk ext/int ID cnvsn fail

Malicious Call Trace request targeted to a trunk port ID. Failure converting the external ID (gateway #, Media Module, slot, circuit) into an internal ID (angel, circuit).

UID

Call ID

1492

MCT act on trk pt ID fail

Malicious Call Trace request targeted to a trunk port ID. Failure activating MCT for given trunk port ID.

UID

Call ID

1493

AD prg from non station

Abbreviated dialing programming is messaging the station server to enter a different mode and prepare for digit collection. Only simple users allowed. Wrong user type.

UID

Call ID

1494

Extension/passwd required

Coverage message retrieval. Remote access not allowed unless the user supplies the extension and password.

UID

Call ID

1495

Local only/annc dest/uid

Announcement record/playback session. Only local calls to the announcement are allowed. Call destination must be an announcement group. Must have a User ID slot for the announcement board.

UID

Call ID

1496

Annc ID needed/conn fail

Begin integrated announcement session. Integrated announcement not identified.

UID

Call ID

1497

Restricted by COS

User’s Class of Service does not permit one of:
  • Leave Word Calling-cancel

  • AP Demand Print

  • voice synthesis principal message retrieval

  • voice synthesis coverage message retrieval

  • integrated announcement session

UID

Call ID

1498

MM call software failure

MultiMedia Call Handling multimedia call activation from voice station. Notification of user manager failed.

UID

Call ID

1499

MM failure getting BCC

MultiMedia Call Handling multimedia call activation from voice station button. Failure getting bearer capability.

UID

Call ID

1500

Ext nbr or page typ invld

Failure getting Code Call paging ID corresponding to dialed extension. Invalid extension number or page type.

UID

Call ID

1501

Page call park failure

Drop paging equipment, start park timer, and park call permanently. There is no record of a call having been parked during a page.

UID

Call ID

1502

Drop software failure

Paging zone seizure denied. Invalid return code.

UID

Call ID

1503

Answer back merge failure

Answer parked call, give confirmation tone to parked party, merge 2 calls. Have no call record of party originating answer back.

UID

Call ID

1504

Answer back merge failure

Answer parked call, give confirmation tone to parked party, merge 2 calls. No call parked on this extension.

UID

Call ID

1505

Answer back merge failure

Answer parked call, give confirmation tone to parked party, merge 2 calls. Unknown return from query to retrieve Call ID of the parked call.

UID

Call ID

1506

Answer back merge failure

Answer parked call, give confirmation tone to parked party, merge 2 calls. Unknown return from query to unpark call if the last party drops.

UID

Call ID

1507

Answer back merge failure

Answer parked call, give confirmation tone to parked party, merge 2 calls. Accessing the call record of the parked call failed.

UID

Call ID

1508

Unparking vec ctrld call

Answer parked call, give confirmation tone to parked party, merge 2 calls. Deny the unpark (answer back) attempt if the parked call is under vector control.

UID

Call ID

1509

Answr back station dialed

Answer parked call, give confirmation tone to parked party, merge 2 calls. User ID of station dialed for answer back differs from the park user id in the call record.

UID

Call ID

1510

COR/COR user restricted

Answer parked call, give confirmation tone to parked party, merge 2 calls. COR-to-COR (Class of Restriction) between user where call is parked and users in answer back call record

UID

fail code(for example, DPXFR_DENY_9)

1511

Parked call already dropd

Answer parked call, give confirmation tone to parked party, merge 2 calls. The parked call was already dropped by the originator but the chimes haven’t finished yet.

UID

Call ID

1512

Too many parties to merge

Answer parked call, give confirmation tone to parked party, merge 2 calls. The merge is not possible because resources are not available.

UID

Call ID

1513

Park call on station only

Trying to park a call on a non-station type user. Must park on a user with a simple group type.

UID

Call ID

1514

No call to park

There is no conference pending. The caller to be parked must have dropped or been dropped.

UID

Call ID

1515

Park ftr serv_d failure

Failure encountered releasing the call record to the service dispatcher.

UID

Call ID

1516

Park ftr serv_d failure

Failure encountered retrieving the call record from the service dispatcher.

UID

Call ID

1517

Park ftr serv_d failure

Failure encountered retrieving the call record from the service dispatcher.

UID

Call ID

1518

Too many park conferees

Too many conferees in the call to allow parking.

UID

Call ID

1519

Vector active cant park

Vectoring is active on the held call. Cannot allow the held call to be parked.

UID

Call ID

1520

Park ftr serv_d failure

Failure encountered releasing the call record to the service dispatcher.

UID

Call ID

1521

Park ftr serv_d failure

Failure encountered retrieving the call record from the service dispatcher.

UID

Call ID

1522

TAAS from guest room

Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Attendant backup alerting is active, maid status is dialed from guest room on station doing pickup. Might be maid is invoking TAAS from guest room.

UID

Call ID

1523

Not a pickup grp mbr

Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Pickup initiator is not a member of a pickup group.

UID

Call ID

1524

Picked up call ID error

Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Error encountered getting call ID of call to be picked up.

UID

Call ID

1525

Call pickup from adjnct

Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Pickup of call originated by an adjunct is not allowed.

UID

Call ID

1526

Pickup of call wait call

Pickup for Call Pickup. Pickup of a call waiting call is not allowed.

UID

Call ID

1527

Pickup of converse call

Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Trying to pickup a converse call, this is not allowed. Passing data efficiently to a party that has already cut through on the call cannot be handled.

UID

Call ID

1528

Pickup of self's call

Stations A and B are in same pickup group. Station A calls Station B, holds, and dials Feature Access Code for pickup. Disallow pickup of self-initiated call.

UID

Call ID

1529

Pickup COR/COR usr rstrct

Pickup for Call Pickup or Trunk Answer Any Station (TAAS). COR-to-COR (Class of Restriction) restriction between the initiator of pickup and user or users of the call picked up.

UID

fail code(for example, DPXFR_DENY_9)

1530

Priority call COS denied

Class of Service of the caller does not allow initiation of priority calling treatment of call.

UID

Call ID

1531

Priority call COS denied

Caller pushes the priority calling button after the call is dialed, but before it is answered. Class of Service of the caller does not allow initiation of priority calling treatment of call.

UID

Call ID

1532

Passwd storage exhausted

Dual Tone MultiFrequency (DTMF) password collection for audio add-on party in VSP-MCU passworded conference. No room to store conference password.

UID

Call ID

1533

Invalid TTR queueing type

Dual Tone MultiFrequency (DTMF) password collection for audio add-on party in VSP-MCU passworded conference. Touch Tone Receiver (TTR) queuing type in call record has invalid indication whether/where TTR queuing occurred.

UID

Call ID

1534

Software invalid stim

Performing the callback of a party after the call has been queued. Invalid Call Processing (CP) message processed and passed from a call supervisor.

UID

Call ID

1535

ACB held call dropped

Analog station flashooks and dials Automatic Callback (ACB) activation Feature Access Code. The call from which the user flashed is to be removed from hold and used to activate ACB. The call didn’t get held or it disappeared.

UID

Call ID

1536

GRP_M que service error

Automatic callback cannot be initiated.

UID

Call ID

1537

Callback type sftw error

Invalid callback type returned from query().

UID

Call ID

1538

Auto callback COS denied

User’s Class of Service does not allow activation of Automatic Callback feature.

UID

Call ID

1539

Callback type qry failed

Query for callback type failed.

UID

Call ID

1540

Callback type qry failed

Invalid callback type returned from query().

UID

Call ID

1541

Invalid call ID/conn fail

Switch has answered remote access call. Set up end-to-end signaling digit collection. Invalid Call ID or Touch Tone Receiver (TTR) connection failure.

UID

Call ID

1542

TTR queueing error

Switch answered a remote access call. Set up end-to-end signaling digit collection. Touch Tone Receiver (TTR) queueing erroneously occurred.

UID

Call ID

1543

Telcmt accss ext qry fail

Switch answered a remote access call and set up end-to-end signaling digit collection. Query failure for User ID of telecommuting access extension.

UID

Call ID

1544

Barrier/auth cod qry fail

Switch answered a remote access call and set up end-to-end signaling digit collection. Invalid response from query for whether barrier code and authorization code are needed.

UID

Call ID

1545

Acct code length qry fail

Query of Dial Plan Manager for SMDR account code length failed.

UID

Call ID

1546

Held call serv_d failure

Cannot retrieve the call record of the held call from the service dispatcher. Software error.

UID

Call ID

1547

Video conf deact flag err

T120 request for deactivation of video conference, but the call has no indication that a video conference exists.

UID

Call ID

1548

Dat drop not frm dat orig

T120 request for deactivation of video conference. It is only valid to drop data from the originator of data. The user who pressed the button is not the originator.

UID

Call ID

1549

T120 drop CM failure

Communication Manager failure on T120 drop request from valid user with T120 on. Possible failures:
  • Cannot locate service ID

  • Call does not have a conference associated with it

  • Wrong conference type

  • T120 was not activated

UID

Call ID

1550

T120 activate CM failure

Communication Manager failure on Feature Access Code dialed request for T120 activation. Possible causes:
  • Cannot locate service ID

  • Call does not have a conference associated with it

  • Wrong conference type

  • T120 already activated

  • Resources not available

UID

Call ID

1551

Invalid test tone specfd

Terminating trunk transmission test call. Invalid test tone specified for connection to the call.

UID

Call ID

1552

Whisp pg elgblity qry err

Query for whisper page eligibility encountered an error or the response was invalid.

UID

Call ID

1553

Whisp pg too many parties

Cannot find the call record slot with the user ID of the page originator.

UID

Call ID

1554

Whisp pg ansr merge fail

Switch of the Call ID of the paging party from the original call failed.

UID

Call ID

1555

Whisp pg too many parties

Merging the paging call with the paged call. Called party block has no slot available for the merged call.

UID

Call ID

1556

Annc/music connect fail

Wakeup announcement verification. Failure of Communication Manager to connect a wakeup announcement or music to the call.

UID

Call ID

1557

Wakeup annc vfy COS deny

Call originator does not have Class of Service permission to verify wakeup announcements.

UID

Call ID

1558

Maid status PMS msg fail

Sending the PMA maid service status message to the PMS failed.

UID

Call ID

1559

Maid status ext COS deny

Maid status Feature Access Code dialed from a room station that does not have Class of Service permission.

UID

Call ID

1560

Maid info digits qry fail

Query failed for number of maid information digits.

UID

Call ID

1561

Maid status PMS msg fail

PMA maid status update failed. Possible causes:
  • No record available

  • Invalid digits

  • Invalid user ID

UID

Call ID

1562

Maid status ext COS deny

Maid status Feature Access Code dialed from a designated station that does not have Class of Service permission.

UID

Call ID

1563

Maid status ftr ID invld

Processed the dialed maid status code, but call record feature ID is invalid for either maid status dialed from a guest room or from a designated station.

UID

Call ID

1564

PMS rejects hskp status

Property Management System rejected the housekeeping status message.

UID

Call ID

1565

PMS hskp response invalid

Property Management System response to housekeeping status is invalid.

UID

Call ID

1566

Guest rm station COS deny

Routing call to Property Management System to log or obtain guest room status. The User ID of the station entered by the user is not Class of Service identified as a guest room station.

UID

Call ID

1567

Maid info digits qry fail

Routing call to Property Management System to log or obtain guest room status. Query for number of maid information digits failed.

UID

Call ID

1568

Maid status PMS msg fail

Routing call to Property Management System (PMS) to log or obtain guest room status. Send of a PMA maid status update message to the PMS failed.

UID

Call ID

1569

Voice msg type call_r flg

Digit timeout waiting for entry of Do Not Disturb turn-off time or entry of Automatic Wakeup time. The call record does not have this flagged as a Voice message type call.

UID

Call ID

1570 (also in ISDN, IP, and SIP denial events)

TTR insertion failed

Processing incoming digits for ISDN call. Insertion of Touch Tone Receiver (TTR) to collect in-band digits failed.

UID

Call ID

1572

Call hndlng/usg alloc err

Processing incoming digits for ISDN call. Error during Incoming Call Handling Treatment or Usage allocation Check.

UID

Call ID

1573 (also in ISDN, IP, and SIP denial events)

Principal is not ISDN

Get called digits, calling number and name, etc., and send ISDN SETUP message to the far end. The principal is not ISDN.

UID

Call ID

1574

SETUP msg IEs not created

Get called digits, calling number and name, etc., and send ISDN SETUP message to the far end. IEs necessary for SETUP not created.

UID

Call ID

1575

SETUP msg send failed

Get called digits, calling number and name, etc., and send ISDN SETUP message to the far end. The “send” failed.

UID

Call ID

1576

ISDN routing failure

Get called digits, calling number and name, etc., and send ISDN SETUP message to the far end. Routing failure.

UID

Call ID

1577

ISDN SETUP msg failure

Failure in sending the ISDN SETUP message.

UID

Call ID

1578

Inc tst call 2many partys

Incoming test call for talk/listen on same timeslot. Failure to find an available call party slot.

UID

Call ID

1579

Inc tst call wrg usr type

Incoming test call for talk/listen on same timeslot. This type of test call is not permitted to access the user type.

UID

Call ID

1580

Must be ISDN trunk group

Check for usage allocation restrictions on incoming overlap receiving calls. Possible causes:
  • not ISDN trunk group

  • insane index into the call by call data table

  • failure from group manager

  • Unexpected error)

UID

Call ID

1581

Passwd digits err/timeout

MCU audio add-on password supervision. Possible causes:
  • digit timeout before collecting all the digits

  • an invalid digit

  • a set of digits that does not match the conference password

UID

Call ID

1582

Spvsr state/feat_id wrong

Generating intercept tone. Possible causes:
  • wrong supervisory state

  • wrong feature ID in call record

UID

Call ID

1583

Spvsr state/feat_id wrong

Generating intercept tone. Possible causes:
  • wrong supervisory state

  • wrong feature ID in call record

UID

Call ID

1584

Software invalid stim

Software error. Invalid Call Processing stimulus received while in supervision state that handles Terminal Translation Initiation (TTI) digit collection during dialing of the TTI security code and extension.

UID

Call ID

1585

Abbrv Dial invalid digit

Invalid digit detected while processing abbreviated dialing.

UID

Call ID

1586

Abbrev dial prg rejected

Rejection of abbreviated dialing programming from station server.

UID

Call ID

1587

Agent extension invalid

Add/Remove Agent Skills. Feature Access Code was dialed by a user with console permissions, but the agent-loginID extension entered is not a valid Expert Agent Selection (EAS) AGENT extension.

UID

Call ID

1588

Skill grp nbr illegal

Add/Remove Agent Skills feature has been invoked and the Skill number has been collected. It does not represent a legal skill group number.

UID

Call ID

1589

Skill number invalid

Add/Remove Agent Skills feature has been invoked and the Skill number is not valid.

UID

Call ID

1590

System or software error

Add/Remove Agent Skills feature has been invoked. System or software error.

UID

Call ID

1591

Digit collection error

Add/Remove Agent Skills feature has been invoked. Error in digit collection.

UID

Call ID

1592

Routing not to a station

QSIG Call Completion ringout call from remote originating party. Routing erroneously to a local facility that is not an simple station.

UID

Call ID

1593

Digit tmo/invld rsn code

Interdigit timeout or invalid reason code entered during Expert Agent Selection (EAS) aux work and logout reason code digit collection is in progress.

UID

Call ID

1594

Software invalid stim

Code Call paging seizure supervision received a Call Processing (CP) stimulus from one of a large list of incompatible feature CP stimuli.

UID

Call ID

1595

Cfwd tenant parttn rstrct

Attendant-activation of call forwarding, and extended administration of call forwarding. Error or access denial resulted from TENANT_CHECK whether originator’s partition is restricted from accessing partition of extension administered for call forwarding.

UID

Call ID

1596

Attd must enter station

Attendant-activation of call forwarding, and extended administration of call forwarding. The extension administered is not a simple station user.

UID

Call ID

1597

Attd cant fwd attd calls

Attendant-activation of call forwarding, and extended administration of call forwarding. Attendant is not allowed to forward its own calls.

UID

Call ID

1598

Feature ID invalid

Attendant-activation of call forwarding, and extended administration of call forwarding. The feature ID in the call record is wrong for the Call Processing (CP) stimulus processed by this supervisor.

UID

Call ID

1599

Change cvg COR restricted

Attendant-activation of call forwarding, and extended administration of call forwarding. Change coverage Feature Access Code was dialed. Class of Restriction (COR) of dialed extension does not permit change coverage.

UID

Call ID

1600

Software error

Attendant-activation of call forwarding, and extended administration of call forwarding. Update in station server to administer the new active coverage option failed.

UID

Call ID

1601

Software invalid stim

Attendant-activation of call forwarding, and extended administration of call forwarding. Invalid Call Processing (CP) stimulus type sent to this supervisor.

UID

Call ID

1602

Cfwd act to paging grp NA

Call forwarding supervision. Activating call forwarding to a paging group is not allowed.

UID

Call ID

1603

Cfwd offnet COS restrcted

Call forwarding supervision. Activating call forwarding off-net is not allowed for this user. check the Class of Service permissions.

UID

Call ID

1604

Cfwd offnet COS restrcted

Call forwarding supervision. Activating call forwarding off-net via AAR/ARS is not allowed for this user. Check the Class of Service permissions.

UID

Call ID

1605

Cfwd to self denied

Call forwarding supervision. Call forwarding to self is prevented.

UID

Call ID or temporary failure unique number

1606

Software error

Call forwarding supervision. Invalid feedback message type received.

UID

Call ID

1607

Software invalid stim

Call forwarding supervision. invalid Call Processing (CP) stimulus type sent to this supervisor.

UID

Message Type

1608

Routing not to data user

The “routed to” party is not a Data User.

UID

Call ID

1609

Local rtg must be to sta

QSIG Call Completion ringout call from the remote originating party. Routing locally, but not to a station. This is not allowed.

UID

Call ID

1610

Party count not = 1

Prepare to collect deluxe paging & park extension. Invalid paging message type.

UID

Call ID

1611

Not MM station/chnl busy

Attempt to send the MultiMedia Call Handling Basic mode activation message fails. Possible causes:
  • station not part of Multi-media

  • data user busy on at least one channel.

UID

Call ID

1612

Svc link creation failure

Attempt to send the MultiMedia Call Handling Enhanced mode deactivation message fails. Might be the creation of a service link failed.

UID

Call ID

1613

BCC query failed

MultiMedia Call Handling multinumber type call. Query for bearer capability failed.

UID

Call ID

1614

Ctrl rstrct/DND fail

Controlled restriction activation/deactivation with possible interaction with do-not-disturb. Possible causes:
  • originator’s User ID not found

  • invalid feature ID

  • if an attendant group, controlled restriction activation is not allowed

UID

Call ID

1615

Rstrct typ/featid/usr id

Initial processing supervision for controlled restriction. Possible causes:
  • originator’s User ID not found

  • restriction digit does not identify with outward, total, termination or station-to-station type restriction

  • feature ID is not one of:
    • activate user control restriction

    • deactivate user control restriction

    • activate group control restriction

    • deactivate group control restriction

UID

Call ID

1616

Ctrl rstrct featid bad

Initial processing supervision for controlled restriction. Feature ID is not one of:
  • activate user control restriction

  • deactivate user control restriction

  • activate group control restriction

  • deactivate group control restriction

UID

Call ID

1617

Dialing tmo/invalid digit

Supervisor for Logical Agents is logging in by dialing LoginID digits. Dialing timeout occurs or an invalid digit is dialed.

UID

Call ID

1618

Paging timeout

Loudspeaker paging seizure supervision. Might be a paging timeout.

UID

Call ID

1619

LWC access cod dgt invld

Supervision for Leave Word Calling access code processing. Invalid digit dialed.

UID

Call ID

1620

LWC access code rejected

Supervision for Leave Word Calling access code processing. Access code rejected.

UID

Call ID

1621

Software invalid stim

Invalid Call Processing message sent to Malicious Call Trace supervisor.

UID

Call ID

1622

BCC selection digit invld

Supervision for multimedia parameter selection. Invalid digit dialed for selecting bearer capability for call.

UID

Call ID

1623

MM parm select failure

Supervision for multimedia parameter selection. failure.

UID

Call ID

1624

Backward tone absent tmo

Trunk outpulsing supervision. Outgoing backward tone absent. Timeout on MultiFrequency Compelled digit sending.

UID

Call ID

1625

7 min tmo - no tone rcvd

Trunk outpulsing supervision. No tone has been detected within 7 minutes after dialing Trunk Access Code of a Cut Through Central Office (CO) or Foreign Exchange (FX) trunk.

UID

Call ID

1626

MFC trk seize failure

Trunk seizure supervision on outgoing trunks. MultiFrequency Compelled trunk seizure failure.

UID

Call ID

1627

Out trk seize dgt invld

Trunk seizure supervision on outgoing trunks.

UID

Call ID

1628

7 min tmo - no tone rcvd

Trunk seizure supervision on outgoing trunks. No tone has been detected within 7 minutes after dialing Trunk Access Code of a Cut Through Central Office (CO) or Foreign Exchange (FX) trunk.

UID

Call ID

1629

7 min tmo - no tone rcvd

Supervision when there is a tone detector on the call. A wait timer has been set for a VOICE user, or a data call over a trunk is waiting for a Stall Answer feedback to DEXT. No tone has been detected within 7 minutes after dialing the Trunk Access Code of a Cut Through Central Office (CO) or Foreign Exchange (FX) trunk.

UID

Call ID

1630

Onhk que spvsn invld dg

Queued call or anticipated manually queued call has an invalid digit.

UID

Call ID

1631

Rmt ACB ftr act timeout

Queued call or anticipated manually queued call sees timeout waiting for remote drop by activator of Automatic Call Back feature.

UID

Call ID

1632

PASTE enbl/rstrct/usrtyp

Possible causes:
  • PC Application Software Exchange (PASTE) not enabled

  • attendant use of PASTE is not allowed.

  • station Class of Restriction (COR) does not allow PASTE

  • totally restricted station cannot use PASTE

  • station has no display

  • bridge appearance cannot use PASTE

  • agent not in AUX cannot use PASTE

  • COR restricted for PASTE

UID

Call ID or NULL

1633

Digit tmo/list nbr invld

Inter-digit timeout or invalid list number entered during PC Application Software Exchange (PASTE) display list number collection.

UID

Call ID

1634

Software invalid stim

Supervision after position busy (de)activation dial access code has been recognized. Collecting more digits. Invalid Call Processing (CP) stimulus type sent to this supervisor.

UID

Call ID

1635

Extension type qry fail

Refresh Terminal Parameters supervision. The query to get the extension type failed.

UID

Call ID

1636

Not a downloadable set

Refresh Terminal Parameters supervision. Port type is not a valid downloadable station port type. Only 8400/6400/4600/603 type stations and the 302 type attendant consoles are allowed.

UID

Call ID

1637

Wrt prot/maxd/annc bd

Supervision for announcement record/playback session processing. Possible causes:
  • announcement is write/delete protected

  • invalid feature type or not the same Call ID that is in the session

  • Communication Manager port connection failure

  • invalid Call ID root

  • Communication Manager port disconnect failure

  • Communication Manager port listen failure

  • no announcement board

  • maximum number of announcements already recorded

UID

Call ID

1638

Record playback reject

Supervision for announcement record/playback session processing. Call processing reject stimulus received from somewhere.

UID

Call ID

1639

Permanent seizure

Standard action stimulus processing. Non-Direct Inward Dialing trunk origination. Digit timeout with no digits dialed. The permanent incoming seizure treatment is to give intercept.

UID

Call ID

1640

Permanent seizure

Standard action stimulus processing. Italian external tie (TGU) call. Digit timeout with no digits dialed. The permanent incoming seizure treatment is to give intercept.

UID

Call ID

1641

Permanent seizure

Standard action stimulus processing. Trunk group type other than: DID, internal TIE, external TIE, tandem TIE, ACCESS, internal APLT, external APLT, ISDN PRI, or DIOD. Digit timeout with no digits dialed. The permanent incoming seizure treatment is to give intercept.

UID

Call ID

1642

Ofhk alrt tmo intvl admin

Standard action stimulus processing. Station, attendant or analog adjunct data extension originator. Off-hook alert feature activation. No off-hook alert timeout interval administered.

UID

Call ID

1643

Off-hook dialing time out

Standard action stimulus processing. originator group type not trunk, DEXT, SMPL(station), or attendant. DEXT, SMPL, attendant does not Class of Service allow off-hook alert, processing a digit timeout for Line Intercept Tone timer.

UID

Call ID

1644

Orig block/invalid digits

Standard action stimulus processing. Originator group type not trunk, DEXT, SMPL(station), or attendant. DEXT, SMPL, ATTD does not Class of Service allow off-hook alert and NOT processing a digit timeout for Line Intercept Tone timer.

UID

Call ID or Message Type|root Call ID

1645

Talk state MFC trk fail

MultiFrequency Compelled trunk failure after the call is in the talking state. (called number intercept for MFC call).

UID

Call ID

1646

No act call_ap/sftw err

One-button transfer to data feature activation failed. Possible causes:
  • No active call appearance

  • Call ID is not on the active call appearance

  • Button is not a data extension button

UID

Call ID

1647

Telcomtr diald illegl FAC

Supervisor for telecommuting access. Telecommuting extension was accessed, then a Feature Access Code was dialed that is not allowed to telecommute.

UID

Call ID

1648

Ctrl rstrct VDN extension

Supervision for controlled restriction of user. Control Restriction Activation/Deactivation for a Vector Directory Number extension is not allowed.

UID

Call ID

1649

Ctrl rstrct locl ext only

Supervision for controlled restriction of user. Control Restriction Activation/ Deactivation must be on an extension that is local to the switch.

UID

Call ID

1650

Rstrct typ/featid/COR/sta

Supervision for controlled restriction of user. Possible causes:
  • Originator’s User ID not found

  • Restriction digit does not identify with outward, total, termination or station-to-station type restriction

  • Feature ID is not one of:
    • activate user control restriction

    • deactivate user control restriction

    • activate group control restriction

    • deactivate group control restriction

  • Class of Restriction (COR) restricted

  • Controlled restriction not allowed on trunk or attendant group type.

UID

Call ID

1651

TTI merge/unmerge fail

Station server cannot perform Terminal Translation Initiation (TTI) merge/unmerge.

UID

Call ID

1652

LWC access cod dgt invld

Voice synthesis Leave Word Calling access code digit processing saw an invalid digit. The request was rejected.

UID

Call ID

1653

TTI - attd not allowed

Terminal Translation Initiation (TTI) unmerge operation is not allowed from attendants.

UID

Call ID

1654

TTI - attd not allowed

Personal Station Access (PSA) associate operation cannot be originated by attendant.

UID

Call ID

1655

TTI - BRI not allowed

Personal Station Access (PSA) associate operation cannot be originated by BRI station.

UID

Call ID

1656

Other calls active/COS

Personal Station Access (PSA) associate operation. If not on a Terminal Translation Initiation (TTI) port, check the Class of Service. Also check for other calls active on the station.

UID

Call ID

1657

TTI - attd not allowed

Personal Station Access (PSA) disassociate operation cannot be originated by attendant.

UID

Call ID

1658

TTI - BRI not allowed

Personal Station Access (PSA) disassociate operation. Cannot PSA disassociate a BRI station.

UID

Call ID

1659

TTI - COS restricted

Class of Service does not allow Personal Station Access (PSA) disassociate operation.

UID

Call ID

1660

TTI - BRI not allowed

Personal Station Access (PSA) associate operation. Cannot PSA associate a BRI station.

UID

Call ID

1661

TTI - COS restricted

Class of Service of the extension to be associated does not have Personal Station Access (PSA) capability.

UID

Call ID

1662

Crossing tenant partition

Personal Station Access (PSA) associate operation cannot cross tenant partitions.

UID

Call ID

1663

Invalid user ID/sftw err

Personal Station Access (PSA) associate operation. There is no extension associated with user ID. Invalid User ID or software error.

UID

Call ID

1664

Getting user ID failed

Failure getting the User ID for the extension dialed in an association/dissociation step.

UID

Call ID or digits (extension)

1665

Data mod usr id qry fail

Data Terminal Translation Initiation (TTI) call. The query for the real User ID of data module in data extension group failed.

UID

Call ID or number of digits

1666

Originator ext not dialed

Unmerge sequence initiated. The extension dialed must be the same as the originator’s.

UID

Call ID

1667

Non trunk intercept

Proper intercept treatment for non DID/TIE/ISDN trunk groups, or non-trunk originators.

UID

Call ID

1668

Trk needs disc supervisn

Activate service observing feature. Service observing cannot be activated by a trunk without disconnect supervision.

UID

Call ID

1669

Svc obsrv from attd NA

Activate service observing feature. Service observing cannot be activated by an attendant.

UID

Call ID

1670

Svc obsrv from brdg NA

Activate service observing feature.Service observing cannot be activated from a bridged appearance.

UID

Call ID

1671

Svc obsrvg svc obsrvd NA

Activate service observing feature.Service observing cannot be activated by a user that is already a service observer or is service observed.

UID

Call ID

1672

Svc obsrvr/obsrvd COR dny

Activate service observing feature. Activating user’s Class of Restriction (COR) does not allow it to be a service observer of intended observed.

UID

Call ID

1673

Svc obsrvr COR rstrct

Activate service observing feature. Activator’s Class of Restriction (COR) check failed.

UID

Call ID

1674

Svc obsrvr/obsrvd COR dny

Activate service observing feature. Activating user’s Class of Restriction (COR) does not allow it to be a service observer of intended observed.

UID

Call ID

1675

Svc obsrvr vecstep/extdgt

Activate service observing feature. Initiated from a vector step and only the Feature Access Code of service observing is in the vector step. End-to-end signaling digit collection of extension to be observed failed.

UID

Call ID

1676

Svc obsrv not on ext/VDN

Validation of service observed extension. Service observing is allowed only on a simple User ID or a Vector Directory Number.

UID

Call ID

1677

Svc obsrv cust opt qry

Validation of service observed extension. Query for service observing customer-options failed.

UID

Call ID

1678

Need VDN obsrvg option

Validation of service observed extension. Vector Directory Number observing is not enabled.

UID

Call ID or UID

1679

Svc obsrvee data rstrctd

Validation of service observed extension. Observee is data restricted.

UID

Call ID

1680

Communication Manager Release 4.0 and later

Conf/xfer DPT sig incompl

Cannot conference/transfer DPT call until DMTF signaling is complete.

UID

Call ID

1681

Svc obsrvee COR rstricted

Validation of service observed extension. Class of Restriction (COR) of observee restricts observation.

UID

Call ID

1682

Svc obsrvd COR chk fail

Validation of service observed extension. Class of Restriction (COR) check failure.

UID

Call ID

1683

Svc obsrvr/obsrvd COR dny

Validation of service observed extension. Observer/observee Class of Restrictions do not allow observer to observe observee.

UID

Call ID

1684

Svc obsrvg/obsrvg race

Validation of service observed extension. The observee is already in the process of activating service observing for another party.

UID

Call ID or UID being observed

1685

Svc obsrv ftr act failure

Validation of service observed extension. Feature activation of selected “listen only” or “listen/talk” service observing failed.

UID

Call ID or UID being observed

1686

Svc obsrv VDN SO wait flg

Supervision after confirmation tone to a service observer. Failure to set Vector Directory Number (VDN) Service Observing wait flag in the VDN’s VDN information block.

UID

Call ID

1687

Obsrvr conf_state unclear

Supervision after confirmation tone to a service observer. Confirmation tone is complete for an observer. Make observer eligible to be taken off the wait list for the Vector Directory Number. Failure to clear the “conf_state” for the observer.

UID

Call ID

1688

Svc obsrvg/obsrvg race

Supervision after confirmation tone to a service observer. Bridging observer onto the agent encountered race condition, observee is already in the process of activating service observing for another party.

UID

Call ID

1689

Svc obsrv ftr act fail

Supervision after confirmation tone to a service observer. Failure activating service observing for observee.

UID

Call ID

1690

Software invalid stim

Supervision after confirmation tone to a service observer. Invalid Call Processing (CP) stimulus received by this supervisor.

UID

Call ID

1691

Term restriction chk fail

Processing incoming Call Forwarding. All Distributed Communication System (DCS) message. Other switch had problem processing call forwarding activation message. Termination restriction check failed or cannot convert designated extension to a user ID.

UID

Call ID

1692

LWCpmsn/UDPext/dpst admin

Leave Word Calling (LWC) operations generate a confirm and drop event (INT_DRP). Possible causes:
  • attendant cannot leave DCS messages

  • activator of lwc store does not have lwc permission

  • activator is not a udp ext

  • no remote users involved

  • LWC store operation remote to local- Voice Mail Applications Support is disabled

  • called party not administered to receive LWC messages

  • no called party message header

  • no LWC depository administered

  • error in sending AUDIX STORE message info (from remote user) to AAP

UID

Call ID

1693

Out trk DID orig/sftw err

Italian Direct Inward Dial (DID) trunk group drop treatment. Possible causes:
  • DID origination on outgoing trunk

  • Software error

UID

Call ID

1694

Sta intrcpt tone fwd disc

Station Intercept Tone Forward Disconnect.

UID

Call ID

1695

Bsy vfy sta/trk/hnt grp

Cannot busy verify attendants. Only allowed to busy verify simple stations, trunks, or hunt groups.

UID

Call ID

1696

Bsy vfy trk grp no mbr

Busy verify of trunk failure. Possible causes:
  • No trunk in the group

  • Trunk group member not found

UID

Call ID

1697

Bsy vfy access endpt trk

Busy verification not supported for access endpoint trunk type.

UID

Call ID

1698

Bsy vfy hnt grp no mbr

Busy verify of hunt group failure. The hunt group is empty.

UID

Call ID

1699

LWC msg stor fail (conf)

Leave Word Calling message cannot be stored when there is a conference call.

UID

Call ID

1700

LWC msg - no destination

No destination determined for Leave Word Calling message store.

UID

Call ID

1701

Whisp pg not to station

Whisper page allowed only to simple station group type of user.

UID

Call ID

1702

Whisp pg query fail

Invalid digit or number.

UID

Call ID

1703

Whisp pg query fail

Whisper paging. Query not supported for access endpoints.

UID

Call ID

1704

Whisp pg usr not allowed

Whisper paging. User is not allowed to make whisper pages.

UID

Call ID

1705

Whisp pg query fail

Whisper paging. No resource available.

UID

Call ID

1706

Wake up typ/voice actvat

VIP and DAILY type wakeup cannot be modified or deleted via voice-activated process.

UID

Call ID

1707

No attd to rcv wakeup

Voice synthesizer is not available. Routing automatic wakeup call to attendant, but no attendant. (TN725).

UID

Call ID

1708

No attd to rcv wakeup

Voice synthesizer not available. Routing automatic wakeup call to attendant, but no attendant. (TN725).

UID

Call ID

1709

Bsy vfy term is PCOL

Busy verify is denied, the principal terminator is Personal Central Office Line (PCOL).

UID

Call ID

1710

Bsy vfy is term rstrctd

Busy verify is termination restricted.

UID

Call ID

1711

Bsy vfy dgt invalid/tmo

While collecting digits for busy verification, supervisor got an indication of invalid digit or digit timeout.

UID

Call ID

1712

Ofhk alrt tmo intvl admin

Standard action stimulus processing. Station, attendant, or analog adjunct data extension originated off-hook alert feature activation, but no off-hook alert timeout interval is administered.

UID

Call ID

1713

Bsy vfy dgt invalid/tmo

While collecting trunk member number digits for busy verification, supervisor got an indication of invalid digit or digit timeout.

UID

Call ID

1714

Whisp pg term is PCOL

Whisper page feature activated, principal terminator is Personal Central Office Line (PCOL).

UID

Call ID

1715

Whisp pg is term rstrctd

Whisper page feature activated, whisper page is termination restricted.

UID

Call ID

1716

Software invalid stim

Whisper page feature activated, whisper page supervisor saw an invalid Call Processing (CP) stimulus while collecting station digits.

UID

Call ID

1717

Self Sta Display denial

Self Station Display feature cannot be activated from a bridged appearance or station does not have a display.

UID

Call ID

1718

Grp call pkup not enabled

Group Call pickup is not enabled.

Return

code (0)

Call ID

1719

Invalid dgts collected

Invalid digits were collected.

Digit

Call ID

1720

QSIG VM-no simple uid

Cannot obtain simple user User ID for an SS-B ISDN trunk.

UID

Call ID

1721

QSIG VM-no remote user id

Received a Voice mail Number MSI but did not receive an original diverting number.

UID

Call ID

1722

QSIG VM-prin not smpl uid

The local principal User ID is not a simple user User ID.

UID

Call ID

1723

QSIG VM-no voicemail nbr

The number of the voice mail adjunct is not known, the call cannot transfer to the adjunct.

UID

Call ID

1724

Annc Record Session Fail

Announcement record session was denied by the board.

UID

board’s reason for denial.

1725

QSIG VM-hunt not in cvg p

Principal does not have a QSIG MWI (Message Waiting Indicator) hunt group in its coverage path.

UID

Call ID

1726

Cant get Smpl Attd-uid

Cannot get simple attendant User ID.

UID

Call ID

1727

cannot use PASTE

Station restriction is total, cannot use PC Application Software Exchange (PASTE).

UID

Call ID

1728

Deny PE originated calls

PE already active on call.

UID

Call ID

1729

Direct Agent call failed

Direct Agent Call failed.

UID

Call ID

1730

Trk-grp uid retrieve fail

Call failed to retrieve Release Link Trunk (RLT) trunk group User ID for Centralized Attendant Service (CAS).

UID

Call ID

1731

I/C call on O/G Trunk

Incoming call on outgoing trunk.

UID

Call ID

1732

Caller COR Restricted

Caller Class of Restriction (COR) restricted access.

UID

UID or Call ID or Station lock COR/Station COR denial reason or Failure code

1733

Conference 2 Attendants

Cannot conference 2 attendants.

UID

Call ID

1734

Max Pub Net Trks on conf

Maximum number of Public Network Trunks on conference.

UID

Call ID

1735

Max conf parties w/PNTrks

Maximum number of conference parties with Public Network Trunks.

UID

Call ID

1736

Max conf parties wo/PNTrk

Maximum number of conference parties without Public Network Trunks.

UID

Call ID

1737

Max conf/xfer parties

Maximum number of conference or transfer parties.

UID

Call ID

1738

Conf/xfer unstable calls

Cannot conference or transfer unstable calls.

UID

Call ID

1739

Div Reroute/Path Replace

Cannot transfer Diversion Rerouting or Path Replacement call.

UID

Call ID

1740

No Disconnect Supervision

Cannot transfer, no disconnect control party.

UID

Call ID

1741

Transfer trunk to trunk

Cannot transfer trunk to trunk.

UID

Call ID

1742

Conf/xfer Whisper Page

Cannot conference or transfer whisper page.

UID

Call ID

1743

cnf/xfr Emergency/Wakeup

Cannot conference or transfer emergency or wakeup call.

UID

Call ID

1744

Conf/xfer a tone

Cannot conference or transfer tone.

UID

Call ID

1745

Conf/xfer Announcements

Cannot conference or transfer with multiple announcements.

UID

Call ID

1746

Conf/xfer a Vector call

Cannot conference or transfer vector call.

UID

or Call ID

Failure reason code|Call ID or Call ID

1747

Cnf/xfr Service Observers

Cannot conference or transfer more than the maximum number of service observers.

UID

Call ID

1748

Conf/xfer a Page call

Cannot conference or transfer group or loudspeaker page call.

UID

Call ID

1749

No Disconnect Supervision

Cannot route call, no disconnect control party.

UID

Call ID

1750

FRL too low to route call

Cannot route the call, Facility Restriction Level is too low.

UID

UID

1751

No AAR/ARS route pat/pref

No route pattern or preference translated.

UID

Digits

1752

Conf with no ISDN connect

Conference when ISDN connect message has not been sent due to SA8434. The conference has been denied.

UID

Call ID

1753

Caller cvgpt COR restrict

Remote/caller cannot terminate to coverage point due to Class of Restriction (COR) setting.

UID

Failure return code indicating Dial Plan Manager COR restriction

1754

Caller cvgpt COR restrict

Remote/caller cannot terminate to coverage point due to Class of Restriction (COR) setting.

UID

Failure return code indicating Dial Plan Manager COR restriction

1755

Caller cvgpt COR restrict

Remote caller cannot terminate to coverage point due to Class of Restriction (COR) setting.

UID

Failure return code indicating Dial Plan Manager COR restriction

1756

Caller fwdto COR restrict

Remote/caller cannot terminate forwarded to party, Class of Restriction (COR) setting.

UID

Failure return code indicating Dial Plan Manager COR restriction

1757

Attd release COR restrict

Attendant cannot release call, Class of Restriction (COR) setting.

UID

Failure return code indicating Dial Plan Manager COR restriction

1758

Attd release link failure

Attendant cannot release call, link restriction.

UID

Call ID

1759

Attd hold COR restrict

Attendant cannot release call, Class of Restriction (COR) setting.

UID

Failure return code indicating Dial Plan Manager COR restriction

1760

Conference COR restrict

Controller cannot conference call, Class of Restriction (COR) setting.

UID

Fail code

1761

Transfer COR restrict

Controller cannot transfer call, Class of Restriction (COR) setting.

UID

Failure return code indicating Dial Plan Manager COR restriction

1762

Transfer no pooled modem

Controller cannot transfer call, no pooled modem.

UID

Call ID

1763

Cnf/xfr Intercept Anncmt

Attempt to transfer/conference an intercept announcement.

UID

Call ID

1764

Btn Ring Control timeout

Button ring control activated via Feature Access Code and time out has occurred. SA8428.

UID

Call ID

1765

Invalid button pushed

Invalid button pushed in button ring control mode. SA8428.

UID

Call ID

1766

Remote Logout Agent fail

Indeterminate failure. The agent is busy/on hold on an ACD call, or not logged in, or AAS, corruption, non-ACD split/skill.

UID

Call ID

1767

Rmt Logout COR restricted

Invalid COR permissions

UID

Call ID

1768

Rmt Logout COS restricted

Invalid COS permissions

UID

Call ID

1769

Rmt Logout invalid input

Only allow logout for simple extensions, stations/attd. EAS agent may not be logged on.

UID

Call ID

1770

Rmt Logout tenant number

Supervisor and agent are not in the same tenant partition.

UID

Call ID

1771

Rmt Logout cant do self

Attempting to perform a self-remote logout.

UID

Call ID

1772

PSA on Virt EXT disallow

Personal Station Access (PSA) associate/disassociate not allowed for virtual extension.

UID

Call ID

1773

Cnf/xfr Atd Intcpt Ann

Attempt to transfer an intercept announcement at the attendant.

UID

Call ID

1774

Stn Lock act/deact failed

Station lock activation or deactivation failed.

UID

Call ID

1775

No adm for SBS extensions

Separation of Bearer and Signaling (SBS) call tried to allocate an SBS extension, but none was administered.

UID

Call ID

1776

Can't send SBS # to orig

Separation of Bearer and Signaling (SBS) call tried to send back an INFO message with the SBS complete public number, but the INFO cannot be sent. Check proper administration of isdn-pub-unk form.

UID

UID of SBS Extension

1777

Calling Pty COR chk fail

Error occurred when retrieving Class of Restriction (COR) of calling party.

UID

Call ID

1778

Orig COR/Auth COR dny

Calling party Class of Restriction (COR) not allowed to use mapped COR from authorization code entry.

UID

Call ID

1779

FIPN RO when call on hold

SA8506: Fujitsu Intelligent Priva Network (FIPN -a Fujitsu ISDN Protocol spec) route optimization denial. There is call on hold.

UID

Call ID

1780

AAR/ARS fac not administered

ARS/ARR Feature Access Code is not administered.

UID

Call ID

Note:

Error codes 1781 through 1791 apply to Feature Access Code invocations that are designed to operate on contact closure relays on a G350 Branch Gateway. These error codes apply only to Linux-based servers.

1781

CC: Improper COS

Contact closure related operation on a G350 MG is denied because user doesn’t have contact closure COD and does not have console permissions.

UID

COS

1782 1

CC: Invalid digits

Invalid digits (* or a symbol for a digit, etc.) entered for contact-closure related operation on a G350 Branch Gateway.

UID

Digit

1783 1

CC: MG# out of range

Gateway number is out-of-range.

UID

Gateway Number

1784 1

CC: software error

Possible memory corruption, possible bad number, or message not sent. Internal software error.

UID

ID where error occurred

1785 1

CC: Invalid closure#

Contact closure related operation had bad closure number entered by user.

UID

CC number

1786 1

CC: MG not administered

Contact closure related operation had unadministered gateway number entered by user.

UID

Gateway Number

1787 1

CC: MG not registered

An unregistered gateway was selected for a contact relay related operation on a G350 Branch Gateway.

UID

Gateway Number

1788 1

CC: MG in link recovery

The G350 Branch Gateway selected for a contact relay related operation was in link recovery mode.

UID

Gateway Number

1789 1

Communication Manager Release 2.2 and earlier

CC: MG not a G350 gateway

The gateway selected for a contact relay related operation is not a G350.

UID

Gateway Number

1789 1

Communication Manager Release 3.0 and later

CC: No CC on this MG type

The gateway selected for a contact relay- related operation does not have a contact relay.

UID

Gateway Number

1790 1

CC: Invalid button push

An invalid feature button was pushed after invoking contact closure feature.

UID

Message Type

1791 1

CC: Trunk usr not allowed

Trunk access is not allowed for contact closure feature.

UID

Call ID

1792

MI Chg Fail: Agt Burnout

Deny change to manual-in mode because the agent is in burnout state.

UID

Call ID

1793

AI Chg Fail: Agt Burnout

Deny change to auto-in mode because the agent is in burnout state.

UID

Call ID

1794

No STNHNT for Remote cvg

Deny station hunt after coverage if the last coverage party is remote.

UID

Call ID

1795

Caller FEAC restricted

Caller FEAC restricted access.

UID

UID or Call ID

1796

Caller TOLL restricted

Caller TOLL restricted access.

UID

Call ID or UID or failure code

1797

TTI Outcall Needs PSA COR

Terminal Translation Initiation (TTI) Caller has AAR/ARS network restricted access.

UID

Call ID or UID

1798

No TTI merge to AAR/UDP

No Terminal Translation Initiation (TTI) merge is allowed to an AAR/UDP network.

UID

Call ID

1799

Annc in Audio Grp

Deny recording or deleting the announcement if it is part of an audio group.

UID

Call ID

1800

Parties Tenant restrict

Tenant is restricted.

UID

UID

1801

Public Trunk restrict

Public trunk is restricted.

UID

UID

1802

Parties COR restrict

Parties’ COR is restricted.

UID

UID

1803

Origination restrict

Origination is restricted.

UID

UID

1804

Manual Line restrict

Manual line is restricted.

UID

UID

1805

Inward restrict

Inward is restricted.

UID

UID

1806

Termination restrict

Termination is restricted.

UID

UID

1807

Outward restrict

Outward is restricted.

UID

UID

1808

Conf Hold restrict

Conference hold is not allowed during digit collection.

UID

Call ID

1809

Rej CFU act ECF active

Reject the activation of CFU because ENHCF (unconditional) is already activated.

UID

Call ID

1810

Rej CFBDA act ECF active

Reject the activation of CFBDA because ENHCF (busy or no reply) is already activated.

UID

Call ID

1811

Whisp pg denied to AVC call

Reject the whisper page because the target call is bridge-removed on an Adhoc Video Conference (AVC) conference.

UID

Call ID

1812

SIP Sta cannot be observerg

SIP station not allowed to service observe.

UID

Call ID

1813

Attd pickup merge failed

Merge Failed

UID

Failure return code

1814

EMU:No rte pattern assigned

EMU no route pattern has been assigned. See form “off-pbx enterprise”.

UID

Feature ID or Message Type

1815

EMU:dny registration to self

EMU visitor cannot register to itself.

UID

UID

1816

Force ws chg COR restrict

allow forcing work state change.

UID

Call ID

1817

No rte for unauth domain

No route for unauthorized domain.

UID

DPUNAUTHDMN(20)|Feature activation code

1818

Selected route pat empty

SIP route pattern is empty.

UID

Route pattern index

1

Error codes 1781 through 1791 apply to Feature Access Code invocations that are designed to operate on contact closure relays on a G350 Branch Gateway. These error codes apply only to Linux-based servers.