Cause value 50

Last Updated : Oct 15, 2014 |
[0x32/0xB2]

Requested facility not subscribed

Cause

The call cannot be completed because the user has not subscribed to the service, feature, or supplementary service requested in the SETUP message. If the user has subscribed but does not have access to this service, feature, or supplementary service, then complete the required ordering process with the ISDN service provider.

This cause value has end-to-end significance. Communication Manager returns this cause value to the user who has originated the call.

Communication Manager does not originate this cause value for PRI. A BRI or Adjunct Switch Application Interface (ASAI) application generates this cause value.

Communication Manager translations that can affect receiving this cause value from the network are:
  • Route Pattern service or feature: An incorrect service or feature is specified for the call made on this CBC trunk group preference. An incorrect ITC and/or BCIE is specified. These fields affect how the bearer capability is encoded in the SETUP message.

  • The ITC administered on the originating endpoint is incorrect for this call.

    • Incorrect data speed option set in the BRI device causes a call from a BRI endpoint sequencing through Communication Manager to create a SETUP message with the wrong bearer capability.

  • On tandem calls through Communication Manager from ISDN trunks to ISDN trunks, an inappropriate NSF can be sequenced from one D-channel to another D-channel.

  • The outgoing trunk group is CBC, but no service or feature was specified on the outgoing route pattern to overwrite the incoming NSF. Add the correct service or feature to the route pattern or make the outgoing trunk group a static trunk group. For example, public-network or tie).

  • System Parameters Features: The US NI send Calling Name ID field is y. Communication Manager sends the Bellcore calling name ID but the customer has not subscribed to that service. Set the US NI send Calling Name ID field to n.