CO-DS1 error log entries and recommended actions

Last Updated : Aug 31, 2023 |
Table 1: CO-DS1 error log entries

Error type

Aux data

Associated test

Alarm level

On or Off board

Command to resolve the error

0

0

Any

Any

Any

test trunk grp/mbr

1

57408

1

57487

15

Any

Port Audit and Update (#36)

18

0

busyout trunk grp/mbr

WRN

OFF

release trunk grp/mbr

130

None

WRN

ON

test trunk grp/mbr

257

57392

DS1 CO Trunk Dial Tone Seizure (#314)

MIN

WRN

OFF

513

57393

DS1 CO Trunk Dial Tone Seizure (#314)

MIN

WRN

OFF

769

57484

1025

DS1 CO Trunk Dial Tone Seizure (#314)

MIN

WRN

OFF

test trunk grp/mbrr 2

1281

Conference Circuit (#7)

MIN

WRN

ON

test trunk grp/mbr r 4

1537

NPE Crosstalk (#6)

MIN WRN

ON

test trunk grp/mbr l r 3

1793

test trunk location l

2562

16665

2817

52992

3840

Port Audit and Update (#36)
Notes:

  1. Error type 0: Run the short test sequence first. If every test passes, run the long test sequence. Refer to each appropriate test’s description, and follow its recommended procedures.

  2. Error type 1:

    Aux data 57408: No tip ground is detected on an outgoing call. Aux Data 57487: PBX could not get loop close signal.

  3. Error type 15: software audit error that does not indicate any hardware malfunction. Run the short test sequence, and investigate associated errors, if any.

  4. Error type 18: the trunk was busied-out and is in an out-of-service state. No calls can be made on this trunk except Facility Access Test Calls. Release the trunk and retest.

  5. Error type 130: the circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack or media module.

  6. Error type 257: the DS1 Interface circuit pack detects a hardware fault. Aux Data 57392 indicates no external release on PBX disconnect. This alarm will only be raised when the System-Parameter Country screen has the Base Tone Generator field set to 4 for Italy. This alarm will be a MINOR alarm unless 75% or more trunks in this trunk group are out of service, then the alarm will be upgraded to a MAJOR alarm.

  7. Error type 513: The DS1 Interface circuit pack detects a hardware fault. Aux Data 57393 indicates belated external release on PBX disconnect. This alarm will only be raised when the System-Parameter Country screen has the Base Tone Generator field set to 4 for Italy. This alarm will be a MINOR alarm unless 75% or more trunks in this trunk group are out of service, then the alarm will be upgraded to a MAJOR alarm.

  8. Error type 769: The DS1 Interface circuit pack or media module detects a hardware fault. The Aux Data contains the following Error Type:—57484, fault is detected on tip/ring.

  9. Error type 1793: DS1 Interface media module is out-of-service. Look in the Error Log:

    If the port is on

    Look at

    DS1 Interface Media Module

    MG-DS1 (DS1 Interface Media Module)

  10. Error type 2562: Retry Failure error. This error is logged only. It is not a hardware failure and hence does not start any testing or generate any alarms. This error comes from call processing and is generated when a second attempt retry to seize an outgoing trunk fails.

  11. Error type 2817: Glare error. This error is logged only. It is not a hardware failure and hence does not start any testing or generate any alarms. This error is the result of a simultaneous seizure of a 2-way trunk from both the near and far ends. Attempt to place the call again. If the error persists, execute the Dial Tone Seizure test (#314), and follow those procedures.

  12. Error type 3840: Port Audit and Update test (#36) failed due to an internal system error. Enter status trunk to verify the status of the trunk. If the trunk is out-of-service, then enter release trunk to put it back into in-service. Retry the test command.