Cause value 62

Last Updated : Oct 15, 2014 |
[0x3E/0xBE]

Service not authorized (VN4: French National PRI)/ Call rejected (1TR6: AT&T ISDN Protocol)

Cause

This cause value has end-to-end significance. Communication Manager returns this Cause Value to the user who has originated the call.

Cause value 62 (VN4) indicates that the call cannot be completed because the user has not subscribed to the service, feature, or supplementary service requested in the SETUP message. If the user has subscribed but is unable to access this service, feature, or supplementary service, then complete the required ordering process with the ISDN service provider.

Cause value 62 (1TR6) indicates that the user at the remote endpoint does not want to accept the call although the user could have accepted the call because the endpoint is neither busy nor incompatible.

The diagnostic information (DIAG) is populated with the user-supplied condition for the reason of call rejection. See Event data 2.