Cause
Processor Ethernet (PE) Health Check device is not responding. Cannot ping the PE Health Check device.
Proposed Solution
Procedure
- Log on to Communication Manager SMI.
- From the Installation menu, click Configure Server. The Configure Server wizard opens.
- On the Configure Interfaces screen, verify if IP address for PE Health Check is set to the gateway address.
Execute the Ping diagnostics test to verify that the endpoint used for the PE Health Check device (the gateway) responds to a ping request. For more information about the Ping diagnostics test, see the SMI Help.