Call Record database items

최근 업데이트 : Jun 03, 2026 |

The Call Record database item descriptions are historical items that apply specifically to the Call Record (call_rec) table.

Database item

Column type

Length

ACD (index)

smallint

2 bytes

ACWTIME

integer

4 bytes

AGENTSKILLLEVEL

smallint

2 bytes

AGENTSURPLUS

smallint

2 bytes

AGT_RELEASED

smallint

2 bytes

ANSHOLDTIME

integer

4 bytes

ANSLOCID

smallint

2 bytes

ANSLOGIN

char(16) - ASCII text string

16 bytes

ANSREASON

smallint

2 bytes

ANS_ATTRIB_ID

char(20) - alphanumeric string

20 bytes

ASAI_UUI

char(96) - ASCII string

96 bytes

ASSIST

smallint

2 bytes

AUDIO

smallint

2 bytes

CALLID

int8

8 bytes

CALLING_II

char(2) - ASCII text string

2 bytes

CALLING_PTY

char(24) - ASCII string

24 bytes

CONFERENCE

smallint

2 bytes

CONSULTTIME

integer

4 bytes

CWC1-CWC5

char(16) - ASCII text string

16 bytes

DA_QUEUED

smallint

2 bytes

DIALED_NUM

char(24) - ASCII text string

24 bytes

DISPIVECTOR

smallint

2 bytes

DISPOSITION

smallint

2 bytes

DISPPRIORITY

smallint

2 bytes

DISPSKLEVEL

smallint

2 bytes

DISPSPLIT

smallint

2 bytes

DISPTIME

integer

4 bytes

DISPVDN

char(16) - ASCII text string

16 bytes

DURATION

integer

4 bytes

ECD_CONTROL

integer

1 byte

ECD_INFO

integer

1 byte

ECD_NUM

integer

4 bytes

ECD_STR 

char(16) - ASCII string

16 bytes

EQLOC

char(9) - ASCII text string

9 bytes

EQLOCID

smallint

2 bytes

EVENT1-EVENT9

smallint

2 bytes

FIRSTIVECTOR

smallint

2 bytes

FIRSTVDN

char(16) - ASCII text string

16 bytes

HELD

smallint

2 bytes

HOLDABN

smallint

2 bytes

ICRPULLREASON

smallint

2 bytes

ICRRESENT

smallint

2 bytes

INTERRUPTDEL

smallint

2 bytes

LASTCWC

char(16) - ASCII text string

16 bytes

LASTDIGITS

char(16) - ASCII text string

16 bytes

LASTOBSERVER

char(16) - ASCII text string

16 bytes

MALICIOUS

smallint

2 bytes

NETINTIME

integer

4 bytes

OBSERVINGCALL

smallint

2 bytes

OBSLOCID

smallint

2 bytes

OBS_ATTRIB_ID

char(20) - alphanumeric string

20 bytes

ORIGHOLDTIME

integer

4 bytes

ORIGLOCID

smallint

2 bytes

ORIGLOGIN

char(16) - ASCII text string

16 bytes

ORIGREASON

smallint

2 bytes

ORIG_ATTRIB_ID

char(20) - alphanumeric string

20 bytes

PREFSKILLLEVEL

smallint

2 bytes

QUEUETIME

integer

4 bytes

RINGTIME

integer

4 bytes

ROW_DATE

date - Informix date

4 bytes

ROW_TIME

smallint

2 bytes

SEGMENT

smallint

2 bytes

SEGSTART

integer

4 bytes

SEGSTART_UTC

integer

4 bytes

SEGSTOP

integer

4 bytes

SEGSTOP_UTC

integer

4 bytes

SEQNUM

integer

4 bytes

SPLIT1

smallint

2 bytes

SPLIT2

smallint

2 bytes

SPLIT3

smallint

2 bytes

TALKTIME

integer

4 bytes

TENANT

integer

4 bytes

TKGRP

smallint

2 bytes

TRANSFERRED

smallint

2 bytes

UCID

char(20) - ASCII text string

20-bytes

UUI_LEN

smallint

2 bytes

VDN2-9

char(16) - ASCII text string

16 bytes