The TINAUX1 through TINAUX9 items appear in the following database tables:
Split/skill tables
The number of top agents who are logged into the skill and in AUX work with the reason codes 1 through 9 for all splits/skills. This includes agents on AUXIN or AUXOUT calls from AUX with the appropriate reason code. The TINAUX1 through TINAUX9 items are available with the EAS feature.
