SKSTATE (real-time)

최근 업데이트 : Aug 24, 2022 |

The SKSTATE item is included in the following database tables:

Split/skill tables

The state of the skill compared to all administered thresholds. Possible states are UNKNOWN, NORMAL, OVRLD1, OVRLD2, BEHIND, and AUTORSV.

The SKSTATE item is available on Avaya communication servers with the EAS feature.