ONAUXIN (real-time)

최근 업데이트 : Aug 22, 2022 |

The ONAUXIN item is included in the following database tables:

Split/skill tables

The number of agents that are currently in AUX work or AVAILABLE with an ACD or AUXIN/AUXOUT call on hold and on an inbound extension call where SPLIT is OLDEST_LOGON.

This is a status item.