R2INAUXSTBY (real-time)

최근 업데이트 : Aug 23, 2022 |

The R2INAUXSTBY item is included in the following database tables:

Split/skill tables

The number of Reserve Level 2 Agents who are in AUX work when the skill state is Normal.

The number of Reserve Level 2 Agents in R2INAUXSTBY is not included in R2INAUX, R2STAFFED or STAFFED.

R2INAUXSTBY is available with Advocate Service Level Supervisor.

This is a status item.