Time/duration tracking

최근 업데이트 : Aug 24, 2022 |

In the trunk, trunk group, and VDN tables, the TIME items typically accumulate until the trunk drops at the end of the call, unless the items are queue time, ring time, other similar items.

In the split/skill and vector tables, the TIME items typically accumulate until the call leaves the split/skill or vector and the disposition is known, for example, when the call outflows or when the caller starts hearing the forced busy.