Call record tables
The priority that the call had at its disposition in this segment. Priorities can be:
Value |
Description |
1 |
No priority was assigned to the call. This disposition applies to communication servers that do not have the Vectoring feature. |
2 |
The call was a priority call. This disposition applies to communication servers that do not have the Vectoring feature. |
3 |
The call was assigned a low priority (LOW). |
4 |
The call was assigned a medium priority (MED). |
5 |
The call was assigned a high priority (HIGH). |
6 |
The call was assigned a top priority (TOP). |
If the call is never queued to a split/skill, the priority is not set. With the Vectoring feature, calls directed to split/skills using “route to” or “messaging split/skill” commands and calls directly routed to splits/skills without going through a vector have a MED priority or HIGH priority, depending on the class of restriction of the originator of the call. The originator of the call can be an agent, an extension, a trunk group, or a VDN.
