R1OTHERSTBY (real-time)

최근 업데이트 : Aug 23, 2022 |

The R1OTHERSTBY item is included in the following database tables:

Split/skill tables

R1OTHERSTBY is the number of Reserve 1 Agents who are logged in and in standby because the skill is Normal.

R1OTHERSTBY is not included in R1OTHER, R1STAFFED or STAFFED.

R1OTHERSTBY is available with Advocate Service Level Supervisor.

This is a status item.