ACD (index)

최근 업데이트 : Nov 20, 2024 |

The ACD item is included as a row identifier item in the following database tables:

  • Agent tables

  • Agent exception table

  • Agent login/logout table

  • Agent trace table

  • Call record table

  • Call work codes tables

  • Current day configuration table

  • Current day report table

  • Data collection exception table

  • Malicious call trace exception table

  • Split/skill tables

  • Split/skill exception table

  • Trunk tables

  • Trunk group tables

  • Trunk group exception table

  • Vector tables

  • VDN tables

  • VDN exception table

  • Vector exception table

The ACD number for which data was collected.