POSITION (real-time)

최근 업데이트 : Aug 23, 2022 |

The POSITION item is included in the following database tables:

Agent tables

The position number that is associated with this EXTENSION. On communication servers that do not have the EAS feature, agents who are in multiple splits have more than one POSITION. On communication servers that do have the EAS feature, agents who are in multiple skills have one POSITION.