기술적 질문에 대한 답변을 찾고 제품 사용 방법을 알아보세요.
검색 제안:
The RINGCALLS item is included in the following database tables:
The number of split/skill calls that rang at agent positions. RINGCALLS includes NOANSREDIR.
This is a cumulative item.
The number of split/skill and direct agent ACD calls that rang at the agent's position. RINGCALLS includes NOANSREDIR.
The number of split/skill and direct agent ACD calls that rang at agent positions.
