The LOGOUTREASON item is included in the following database tables:
Agent login/logout tables
The reason code, which can be 0 through 9, that is associated with the agent's logout. For Avaya communication servers that do not have the EAS feature and reason codes active, this field always contains a 0 when the agent has logged out.
Agent trace tables
The reason code, which can be 0 through 9, that is associated with the agent's logout. For Avaya communication servers that do not have the EAS feature and reason codes active, this field always contains a 0 when the agent has logged out.
