Agent tables

An indication of whether a percent allocated agent (PCNT) has requested direct agent calls first to be delivered first. Valid values for DACALLS_FIRST are 0, which means that the agent has not made the request, and 1, which means that the agent has made a request for direct agent calls to be delivered first. The DACALLS_FIRST item is available on Avaya communication servers with the EAS or ASAI feature.

This is a administrative item.