The I_INOCC item is included in the following database tables:
Trunk group tables
The total length of time during the collection interval that trunks in the trunk group were occupied by incoming calls. If an incoming call on a measured trunk is transferred off of the communication server, the incoming trunk remains in use for the call and accrues trunk holding time until the caller drops or the call is released.
This is a cumulative item.
Trunk tables
The total length of time during the collection interval that the trunk was occupied by incoming calls. If an incoming call on a measured trunk is transferred off of the communication server, the incoming trunk remains in use for the call and accrues trunk holding time until the caller drops or the call is released.
