INRING (real-time)

최근 업데이트 : Aug 23, 2022 |

The INRING item is included in the following database tables:

Split/skill tables

The number of split/skill ACD calls that are currently ringing at agent positions for this split/skill.

This is a status item.

Vector tables

The number of INPROGRESS split/skill and direct agent ACD calls that are currently ringing at agent positions.

This is a status item.

VDN tables

The number of INPROGRESS split/skill and direct agent ACD calls that are currently ringing at agent positions.

This is a status item.