SKINTRTYPE through SKINTRTYPE120

최근 업데이트 : Sep 29, 2022 |

The SKINTRTYPE and SKINTRTYPE2-SKINTRTYPE120 items appear in the following database tables:

Agent tables

This item stores the interrupt type of agent LOGONSKILL and LOGONSKILL2 through LOGONSKILL120. Valid values are:

  • 0 - NA, not interruptible

  • 1 - auto-in, the agent will automatically become available upon interrupt

  • 2 - manual-in, the agent will manually become available upon interrupt

  • 3 - notify, the agent will be notify of the interrupt and can decide whether to accept or reject the interrupt

The SKINTRTYPE and SKINTRTYPE2 through SKINTRTYPE120 items are available with the EAS feature for Communication Manager Release 6.0 and up.

Agent login/logout tables

This item stores the interrupt type of agent LOGONSKILL and LOGONSKILL2 through LOGONSKILL120. Valid values are:

  • 0 - NA, not interruptible

  • 1 - auto-in, the agent will automatically become available upon interrupt

  • 2 - manual-in, the agent will manually become available upon interrupt

  • 3 - notify, the agent will be notified of the interrupt and can decide whether to accept or reject the interrupt

The SKINTRTYPE and SKINTRTYPE2 through SKINTRTYPE120 items are available with the EAS feature for Communication Manager Release 6.0 and up.